KEY ACCOUNT DIRECTOR - WORCESTER - HYBRID - PERMANENT - UP TO £100k
Robert Half are partnering with a high-profile organisation to recruit a newly created Key Account Director role, offering hybrid working and a salary of up to £100k.
This is a senior, client-facing leadership role where you will take full ownership of a key strategic account - driving commercial performance, service excellence, and long-term partnership growth.
You will act as the central point of leadership for the account, responsible for financial performance, stakeholder engagement, service delivery, and team leadership.
Key Details:
* Job Title: Key Account Director
* Salary: £85k - £100k (DOE)
* Location: Worcester
* Working hours: Full-time - Monday - Friday
* Working pattern: Hybrid (3 days onsite, 2 days remote)
Responsibilities:
* Own full P&L responsibility, ensuring profitability and growth.
* Build a deep understanding of the client's business and shape tailored solutions.
* Develop and deliver a strategic account plan focused on retention and expansion.
* Act as a trusted advisor, building strong relationships at all levels.
* Lead and develop cross-functional teams to deliver service excellence.
* Drive performance through data, insights, and continuous improvement.
* Manage senior stakeholders internally and externally.
Requirements:
* Proven experience in key account management, sales, or consultancy.
* Experience within Facilities Management or a service-led environment.
* Strong commercial and financial acumen (P&L ownership essential).
* Experience managing complex stakeholder environments.
* Track record of leading and developing high-performing teams.
* Confident communicator with strong influencing skills.
* Data-driven, strategic thinker with a hands-on approach.
* Advanced MS Office skills.
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