The role - Temporary Customer Service Administrator
Pay rate - £13.00 Per hour
Location - Glasgow City Centre, walking distance from Glasgow Central
Hours - 9.00-17.00 - Monday to Friday
Contract - Ongoing
We are currently recruiting for Temporary Customer Service Administrators to join our temporary team based in our client's modern city centre office. As you are joining an existing team, there will be lots of support and training will be provided.
To be considered for this role you must be able to start work immediately and be able to commit to the role until December 2025.
This is a great opportunity to join a fast-growing organisation and provide a pivotal service to their customers through gathering information and talking them through the process required to open their case.
Due to the nature of the role, candidates must be able to successfully pass a financial background check.
Duties:
Taking ownership of inbound enquires - recording all customer information accurately and at pace.
Delivering exceptional customer service at all times.
Transferring calls to correct departments and scheduling call backs.
Creating follow up tasks and making diary entries.
Arranging appointments.
Liaising with clients and third-party companies.
Essential candidate skills:
Previous customer service/administration experience
Excellent IT skills
A positive attitude and desire to go the extra mile for each client
Strong and confident communicator with a polite telephone manner
Previous experience of working in a fast-paced environment.This role will suit confident and articulate individuals who are keen to deliver the highest levels of customer service. Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance - if you would like to join our temporary associates team please apply today!
Here are just some of the benefits you can expect when you become part of the Office Angels team:
Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after
Access to discount vouchers with many high street brand
Eye care vouchers and money towards glasses should you require them for VDU purposes
We can search for permanent work whilst you're in assignments and offer expert interview support and advice
Weekly pay
Pension scheme option (with employer contributions)
28 days paid annual leave (Based on a weekly accrual)
Statutory Sick Pay in the unfortunate event you find yourself under the weather
Access to our assistance programme that provides free, confidential and independent advice on a range of issues including grief, stress and legal issues
Should you wish to pursue a different career path, we have several sister businesses which cover almost every sector and specialismWe're proud to say our consultants are experts in recruitment and are more than happy to discuss the benefits in more detail. Please contact your local Office Angels branch for further information.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website