Renfrewshire House
NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The role:
This is an opportunity to develop your career in Primary Care working with multidisciplinary teams, particularly GP practices, Community Pharmacies, Care Homes and across other care settings.
A Senior Pharmacy Support Worker (Primary Care) has a vital role in helping NHS Greater Glasgow and Clyde deliver its Primary Care Pharmacotherapy Services; ensuring safe, effective use of medicines. You will assist pharmacists and pharmacy technicians by undertaking routine tasks. Some of these tasks may require a moderate degree of technical expertise. You will also be required to discuss use of medicines over the phone with patients. Following standard operating procedures; you will coordinate the collection of information, input and analyse data, update clinical records as appropriate and collate information in support of quality medication reviews.
Duration, Location, and Working Pattern:
1. This is an exciting opportunity for enthusiastic and self-motivated pharmacy support worker to join the Renfrewshire HSCP Prescribing Support Team
2. This post will predominately be based in the Renfrewshire Pharmacy Hub in Renfrewshire House
3. The shift pattern for this post is Monday to Friday, 09:00 to 17:00
Key responsibilities:
Team co-ordination duties:
To receive referrals for medication reviews or serial prescriptions, be made aware of stock supply issues.
4. Act as a point of contact for the pharmacy team e.g. take messages about supply problems, issues with prescriptions and be able to triage the information to the most appropriate member of staff.
Medicines focused role:
5. Facilitating set up of serial prescriptions and assisted technology services to patients identified by the team. This may include identification of potentially suitable patients subject to an agreed protocol.
6. With training, and working under standard operating procedures:Set medication review dates and use these to populate pharmacist clinics to ensure appropriate medicines are reviewedReview prescription requests coming into practices and triage medication issues to the most appropriate team memberCollect and collate patient-related prescribing and clinical data from practice computers and or patients notes to assist the team.
7. More responsibilities can be found int he attached job description
Knowledge, training, qualifications and/or experience required to do the job:
8. Experience of dealing with the public
9. Excellent attention to detail
10. Experience of working in an administrative role. Experience in the NHS or a Healthcare role is desirable
11. Demonstrate commitment to continuing professional development
12. Good knowledge of medicines commonly prescribed in primary care
13. Awareness of law and good practice related to prescribing, storage and handling of pharmaceuticals
14. Strong motivation, organisation and prioritisation skills to work independently
15. Good negotiating and inter-personal skills to work as part of a team
16. Excellent written and verbal communication stills (Standard Grade English), showing tact and diplomacy when required
17. Excellent computer skills Word and Excel and ability to learn new systems.
18. Stress tolerant
19. Adaptable and flexible, open to different systems of working and able to identify potential for progress
20. Show willingness to participate in service development
21. Able to maintain confidentiality and work in line with NHS GGC confidentiality policy
22. Adhere to the General Pharmaceutical Council Standards for Pharmacy Professionals
23. Undertake mandatory training requirements in accordance with NHS GGC policy and procedure
What we offer:
We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.
As an NHS Scotland employee, you will be entitled to:
24. A minimum of 27 days annual leave, increasing with length of service, plus public holidays
25. Membership of the NHS Pension Scheme, including life insurance benefits
26. Salary Sacrifice Car Benefit Scheme
27. Development opportunities including study bursaries, e-learning and classroom-based courses
28. Enhanced pay for working public holidays
29. NHS discounts on a wide range of goods and services
30. Confidential employee support and assistance, including counselling and psychological therapies
Interested?