We are seeking a strategic and results-oriented IT Supply Chain Manager to oversee the end-to-end lifecycle of our information technology hardware and software assets. This pivotal role involves managing IT vendor relationships for all IT hardware, software, and services. The ideal candidate will be an expert negotiator with a deep understanding of the IT market, focused on optimizing costs, mitigating risks, and ensuring the seamless delivery of technology resources that empower our business operations. You will be responsible for developing and implementing a robust IT supply chain strategy that aligns with our technological goals and financial objectives.
Key Responsibilities
* Vendor & Relationship Management:
* Cultivate and maintain strong, strategic relationships with key IT suppliers and partners.
* Establish and manage a vendor performance program, conducting regular business reviews to monitor performance, address issues, and identify opportunities for improvement.
* Act as the primary escalation point for resolving vendor-related issues concerning delivery, quality, or service, and escalate unresolved or critical matters to the Procurement Team as appropriate.
* Supply Chain & Asset Lifecycle Management:
* Collaborate with the IT team to oversee the entire lifecycle of IT assets, from initial sourcing and deployment to refresh and decommissioning/disposal.
* Work closely with the IT team to assist in maintaining appropriate inventory levels, ensuring sufficient stock is available to support business needs while minimizing excess and carrying costs.
* Financial & Operational Excellence:
* Partner with Finance, Procurement and IT leadership to develop and manage the IT purchasing budget, ensuring alignment with financial forecasts and goals.
* Work collaboratively with the IT team and Procurement to identify, track, and report on cost savings, cost avoidance, and value-add initiatives.
* Ensure all ordering and tracking activities are compliant with company policies as outlined by the Procurement and Finance teams, legal requirements, and industry best practices.
* Streamline and automate ordering processes to enhance efficiency and scalability.
Required Qualifications
* Education: Bachelor's degree in a Supply Chain Management, IT or a related field.
* Experience:
* Minimum of 5-7 years of progressive experience in IT sourcing, strategic vendor management, or supply chain management.
* Demonstrable experience sourcing a wide range of IT categories, including data centre hardware, enterprise software agreements (e.g., Microsoft, Oracle, Salesforce), cloud services (AWS, Azure, GCP), and telecommunications.
* Proven track record of successful contract and price negotiations resulting in significant cost savings and improved commercial terms.
* Preferred Qualifications:
* Professional certification such as CIPS (Chartered Institute of Procurement & Supply) or CPSM (Certified Professional in Supply Management) is highly desirable.
* Familiarity with IT Asset Management (ITAM) and IT Service Management (ITSM) frameworks and tools (e.g., ServiceNow, Lansweeper).
Core Competencies
* Strategic Thinker: Ability to see the bigger picture and develop long-term strategies.
* Expert Negotiator: Strong influencing and negotiation skills with a deep understanding of contractual language.
* Analytical Mindset: Excellent analytical and problem-solving skills with the ability to interpret complex data and make data-driven decisions.
* Financial Acumen: Strong understanding of budgeting, TCO analysis, and financial forecasting.
* Relationship Builder: Exceptional interpersonal and communication skills, capable of building strong relationships with internal stakeholders (IT, Legal, Finance) and external suppliers.
* Project Management: Highly organized with the ability to manage multiple projects and priorities simultaneously in a fast-paced environment
What's in it for you?
Benefits
We want to reward you today and help you plan for tomorrow. We appreciate that everyone is different, therefore we have designed a benefits system that offers choice and flexibility based on individual needs and lifestyles. To name a few, these include:
* Competitive basic salary (reviewed annually)
* Flexible, hybrid working policy
* Generous bonus scheme
* Up to 25 days holiday (rising to 28 days with service)
* Holiday exchange scheme
* Private medical insurance
* Enhanced parental leave
* Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010.
If you would like to read more information regarding our range of benefits, please visit our Rewards & Benefits page on our website.
Please note that we have a preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted.