Registry Services Manager ) - Derby, DE22 1GB
About the University
We have one simple promise – to make a positive impact. Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better.
The University of Derby is a modern university with a modern outlook. Everything we do is driven by delivering excellence and opportunities for our students, our staff and our region.
We have some of the best university facilities in the UK and achieve outstanding results for our teaching and research and have been awarded Gold in the prestigious Teaching Excellence Framework (TEF) 2023 – making it one of the top universities in the country recognised for its outstanding student experience and student outcomes.
Financially strong and seriously ambitious we offer our employees an inclusive culture that centres itself around staff wellbeing, where you can be confident you will receive all the help and encouragement you need to build a rewarding career with lots of opportunities to enhance your skills.
About the College/Department
The Registry supports all aspects of the student journey, right from initial enquiry and application, all the way through to final award and student completion. We strive to provide an outstanding service to all our users and to be thought leaders in our fields of expertise, developing research informed practise. Registry teams work collaboratively with stakeholders to deliver a high-performance culture that promotes wellbeing, diversity and opportunity for all, supporting excellent student experience.
About the Role
Registry Services provides a range of staff, academic and student support, information and guidance across the university that includes College Registry Operations, Attendance Monitoring, Placements, Partnerships and FE and Apprenticeship teams. These teams work closely together, and with other areas of the university, to provide the best possible services to our staff and students to enhance the student experience, help students achieve their full potential and to meet the strategic aims of the University. These services are central to the student experience and they are visible, seamless, effective and tailored to the needs of our student community.
You will provide leadership to a large team across Registry Services and will manage and coordinate the professional services supporting the delivery of taught and research programmes across academic structure.
You will be responsible for monitoring and evaluating the service provision with a view to continuous improvement in the student experience, through supporting College and School based activity to achieve targets for student experience compliance and management control to deliver college and University success.
Anticipated interview date: Monday 23rd February 2026
About You
We are seeking a proactive, experienced professional with experience in Higher Education professional services, and a strong understanding of academic registry functions, student records, data quality, governance and regulatory compliance.
You will have a proven ability to lead, motivate and develop teams, embedding a high-performance, inclusive and customer-focused culture that supports excellent student experience. A strategic thinker with operational expertise and a collaborative mindset is essential.
The ideal candidate will have a strong track record of driving operational improvement and managing change, including reviewing and redesigning processes to improve efficiency, quality and compliance. You will have excellent analytical and data-driven decision-making skills, with experience producing and presenting management information to inform senior leaders and institutional priorities.
You will be a highly effective communicator and collaborator, able to build strong relationships across academic and professional services and to influence, challenge and support senior stakeholders.
Remaining well-organised and resilient, able to manage competing priorities in a complex environment, and balancing day-to-day service delivery with strategic development is key to this role.
Benefits
* Generous annual leave entitlement of 42 days inclusive of bank holidays and concessionary days (pro rata)
* Local Government Pension Scheme
* Suite of holistic wellbeing benefits and support including family-friendly policies, generous sick pay provision and comprehensive Employee Assistance Programme
* Access to a variety of staff discounts at high street retailers
* Discounted onsite gym
* Access to employer-funded Private Health Insurance
* Holiday purchase
* Cycle to Work scheme
* A flexible working environment
* A commitment to personal and professional development
Key Contact
For further information and informal enquiries regarding the role, please contact Natalie Clarson, Associate Director - Registry Services via
For enquiries regarding your application and for sponsorship eligibility, please contact the recruitment team via
Important Information
This role is eligible for sponsorship by the University, however, your individual circumstances must meet the criteria set out by UKVI ; this includes meeting the English Language requirement and earning a salary that meets the highest of either the going rate for the SOC code or the minimum salary threshold for the Skilled Worker route (£41,700 per annum, as of 22nd July 2025).
If the role is eligible, but the offered salary is less that the going rate for the role, you may still be able to apply for a Skilled Worker visa if:
* Your job is on the Immigration Skills List
* You’re under 26, studying or a recent graduate, or in professional training
* You have a PhD level qualification that’s relevant to your job
* You have a postdoctoral position in science or higher education
Please note that the University cannot confirm your eligibility for sponsorship until an offer is made and your individual circumstances have been considered.
For more information, visit our website .
The University of Derby is committed to safeguarding and promoting the welfare of all our staff, students and children. At the University of Derby, safeguarding is everybodys concern.
Please find our Safeguarding pages including our Safeguarding Policy here .
Closing Date: 11 Feb 2026
Area: Senior Management
Salary: £50,832 to £63,540 per annum
(For exceptional performers, there is scope for further progression up to £73,071 per annum)