Communications Engineer – Unified Comms & AV Installations
Full-Time
Field-Based from Northampton
UK Driving Licence Required
We’re looking for a skilled Communications Engineer to join a fast-growing managed service provider delivering cutting-edge telecoms and IT solutions to businesses across the UK.
In this varied and customer-facing role, you’ll install and configure cloud-hosted VoIP systems (Gamma Horizon, 8x8 Work), Microsoft Teams Room setups (Yealink), and Contact Centre platforms. You'll also conduct site surveys, deliver end-user training, and ensure every install is smooth, professional, and well-documented.
What we’re looking for:
~3+ years in UC or installation engineering roles
~ Experience with Gamma Horizon and/or 8x8 VoIP
~ Teams Room setups (Yealink hardware preferred)
~ Understanding of contact centre features (IVRs, dashboards, agent tools)
~ Confident with networking basics (VLANs, PoE, QoS)
~ Comfortable working with tools to mount AV/telephony equipment
~ A strong communicator with great problem-solving skills
~ Full UK driving licence required
What you’ll get:
~£30,000 – £35,000 depending on experience
~22 days’ holiday + your birthday off (rising to 25 days in year 2)
~ NHS healthcare cash plan, pension scheme, life insurance (3x salary)
~ Staff discounts, paid volunteering time, and wellbeing support
~ Clear personal development plan and learning opportunities
You’ll be joining a collaborative and people-first team that values innovation, customer focus, and doing things properly — without jargon.
If you’re technically sharp, thrive on variety, and enjoy working directly with customers, we’d love to hear from you!