Purpose of the Role
To support the organisation, achieve its strategic objectives by identifying business requirements and solutions that address business problems and opportunities.
Accountabilities
* Identification and analysis of business problems and client requirements that require change within the organisation.
* Development of business requirements that will address business problems and opportunities.
* Collaboration with stakeholders to ensure that proposed solutions meet their needs and expectations.
* Support the creation of business cases that justify investment in proposed solutions.
* Conduct feasibility studies to determine the viability of proposed solutions.
* Support the creation of reports on project progress to ensure proposed solutions are delivered on time and within budget.
* Creation of operational design and process design to ensure that proposed solutions are delivered within the agreed scope.
* Support change management activities, including development of a traceability matrix to ensure proposed solutions are successfully implemented and embedded in the organisation.
Responsibilities
* Contribute or set strategy, drive requirements, and make recommendations for change.
* Plan resources, budgets, and policies; manage and maintain policies/processes; deliver continuous improvements and address breaches of policies/procedures.
* If managing a team, define jobs and responsibilities, plan for future needs and operations, counsel employees, influence pay decisions, and lead specialists to influence departmental operations.
* Demonstrate leadership behaviours focused on listening, energising, aligning, and developing others.
* Act as a subject matter expert within own discipline, guide technical direction, and lead multi‑year assignments.
* Advise key stakeholders and senior management on functional and cross‑functional areas of impact.
* Manage risks, support control and governance agenda, strengthen controls, and demonstrate expertise in risk management.
* Collaborate with other areas to align with business strategies and keep up to speed with business activity.
* Create solutions based on analytical thought, compare and select complex alternatives, and adopt research outcomes in problem‑solving processes.
* Build and maintain trusting relationships and partnerships with internal and external stakeholders using influencing and negotiating skills.
Role Overview
Wholesale Lending Strategic Change – Product Owner Business Analyst. Shape and embed end‑to‑end ownership of lending processes and solutions across Barclays. Bring clarity and accountability to complex client journeys, ensuring products and processes are joined up, effective, and deliver the right outcomes for clients and the wider business.
Key Responsibilities
* Work closely with Coverage, Product, Operations and Technology teams to deliver solutions aligned to client needs while improving efficiency and control.
* Operate within a complex and evolving environment, establishing accountability for end‑to‑end journeys rather than individual product components.
* Partner with senior stakeholders to bring structure to ownership models and support the delivery of critical change projects.
* Contribute to improved client experience and operational effectiveness.
* Maintain a focus on risk and control, ensuring activities are delivered accurately and in line with regulatory expectations.
Essential Experience and Qualifications
* Experience delivering change or transformation projects within financial services.
* Clear communication skills, with the ability to influence and align senior stakeholders across multiple business areas.
* Experience operating as a Product Owner, Business Analyst, Process Improvement Manager or similar role with accountability for end‑to‑end processes or solutions.
* Ability to translate strategic objectives into practical, deliverable plans.
Desirable Skills
* Experience within Wholesale Lending, Risk or Corporate Banking environments.
* Exposure to product ownership models within complex, multi‑stakeholder organisations.
* Understanding of regulatory requirements and controls within lending processes.
* Experience working in agile or hybrid delivery environments.
* Experience supporting behavioural or cultural change, particularly around ownership and accountability.
* Use of data and insight to inform decision‑making and process improvement.
Location
London.
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