Salary
Apprentice National Minimum Wage (age 16-20)
National Living Wage (Age 21+)
Contractual hours
37
Basis
Fixed Term
Package
Fixed Term until December 2026
Job category/type
Housing, Commissioning & Service Transformation
Date posted
17/09/2025
Job reference
REQ005758
You must demonstrate how you meet the Essential criteria listed in the attached Person Specification in order to secure an interview: How to apply Guidance for applicants Torfaen County Borough Council.
Would you like to work for a large forward-looking organisation which will challenge you and help grow your career, also giving an opportunity for you to "earn while you learn?" If so, come and join Torfaen County Borough Council's Career Development Programme. As an Apprentice, you will work alongside experienced colleagues learning job specific skills whilst earning a wage and working towards a Diploma in Customer Service which is a nationally recognised professional qualification.
The Council's Values are Fair, Supportive, Effective and Innovative which are very important to us. If you want to be successful you will need to demonstrate behaviour that reflects these Values.
We are looking for a Housing Services Apprentice to join our Housing Prevention Team. Are you looking for a career in housing and want to make a real difference in your community? We are looking for a passionate and motivated individual to join our Housing Services team.
Housing is a diverse area, and you will assist in delivering services to support people to access accommodation and services needed to help them sustain their home. In addition, there will be opportunities to develop an understanding of the wider housing system and how the Council works with private landlords and housing associations to increase the supply of affordable housing across the County Borough. In addition, the role will involve working with a range of providers to develop innovation and practices aimed at preventing homelessness and working on the Council's Community Strategy to transform services to deliver effective early intervention and prevention services. If this is you, we want to hear from you.
This post is based in a friendly team where you will receive excellent support and on-the-job-training. What's more, you will gain valuable work and life skills to help you launch a career in your chosen field.
Benefits include a tailored induction programme, ongoing support from dedicated staff, hybrid working, generous annual leave entitlement, a contributory pension scheme, access to a staff benefit scheme and support with your personal and professional development.
We are based at the Civic Centre, Pontypool.
If you would like further information or have an informal discussion regarding this vacancy, please contact Adam Harper, Housing Access Manger on or email
You are welcome to submit your application in English or in Welsh. Each application will be treated equally.
Torfaen County Borough Council strives to be a fair, supportive and effective employer. The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. The Council expects all employees, paid or unpaid, to share this commitment.