MMP Consultancy are looking to recruit a Housing Officer to join a Local Authority based in Essex.
Please note this role requires a Full UK Driving Licence, with access to vehicle.
As a Housing Officer you will require to work as part of a team dealing with all aspects of estate and tenancy management. The post holder will be the principal point of contact for tenant and leaseholders in the provision of a comprehensive estate management for people and property ensuring all customers are given help and support in making their tenancies sustainable.
Duties:
Investigate and take appropriate action in relation to tenancy and estate management enquiries, including anti-social behaviour, harassment, and neighbour disputes, unauthorised occupation of the stock, successions and assignments and breaches of tenancy (excluding rent arrears) and estate related incidents.
Ensure that comprehensive, up-to-date, clear, easily accessible, written notes and documentation are maintained on individual cases / incidents and where appropriate electronic records are regularly updated and maintained
Attend court, case conferences, panels and other meetings in connection with the service and present relevant up-to-date information so that informed decisions may be taken to resolve the situation.
Person Specification:
Knowledge of tenancy management and legislation
Letting of new tenancies/ending of tenancies
Managing tenancy changes
Introductory Tenancy Reviews
Resident engagement
Partnership working with other agencies and teams
Prioritising Tenancy sustainment
Tenancy enforcement
Tenancy/Property Audits
Estate management