Customer Service Logistics Executive Full time, permanent position £25k, Hybrid Esher About the Role An exciting opportunity has arisen for a passionate and motivated Customer Service Logistics Executive to join a successful and expanding global company who are respected in their industry. The main purpose of this role is to provide customers with an exceptional service, making sure that their experience is as trouble-free and seamless as possible. This role is ideal for someone who thrives in a fast-paced environment and prides themselves in providing the best service possible clients. Key Responsibilities * Daily management of customer orders, working closely with the Sales team by monitoring orders and by verifying deliveries. * Building relationships with customers, providing all the necessary updates, but also offering support and ensuring resolution to customers’ complaints. * Proactively handling customers’ complaints by communicating with stakeholders * Ensure daily communication with the Sales team so that the commercial strategy is aligned. * Handling inbound and outbound calls professionally and with a sense of urgency. About You * Previous experience in a customer service role which could have been gained from any industry, particularly sectors that are fast paced and demanding. * Excellent organisational skills with strong attention to detail and accuracy. * Confident, robust and a perso...