Contract Details: Fixed term for 12 months from 1st July 2026
Salary: £37596
Working Hours: 37
Location: Cardiff
The postholder will report to the Head of Estates and FM and will oversee the co‑ordination and delivery of facilities services to the IOPC offices. This will involve overseeing the operation of FM processes and software (helpdesk/room booking/record keeping) and security systems (including follow up and resolution of all issues and incidents as appropriate), local facilities related procurement, financial record keeping and day‑to‑day provision of goods & services.
In addition the postholder will provide day‑to‑day line management of the office facilities management team, oversee building maintenance and cleaning (including contract management) and assist with H&S and security compliance, including: induction, training, briefings, monitoring reports and risks assessments, plus local hard copy / case file record keeping / archiving, office moves & relocations.
The postholder will also be responsible for assisting with FM budget management and taking a leading role in FM Projects as they arise. The role will also assist with Business Continuity Planning and delivery and providing some support to other teams within the Resources Directorate when required.
The role will manage the FM team in their office.
Main Responsibilities
* Managing and setting up processes as required to ensure that the offices operate efficiently.
* To oversee the management all FM services at the office and line manage the onsite FM team.
* To oversee day‑to‑day operation of FM Helpdesk and ensure that local FM staff process and resolve calls promptly, that customers are kept updated and any significant issues are reported upwards to the Head of Estates and FM.
* Manage all relevant external contractors including where relevant HOPG/MOJ FM service delivery contracts. To arrange attendance, progress works and manage delivery, ensuring high levels of service delivery at all times. Escort and supervise external contractors as required.
* Oversee the processing of FM invoices ensuring processes and documentation are completed within guidelines and targets. To maintain accurate information on spreadsheets to be submitted to Head of Estates and FM.
The Ideal Candidate
* Management of FM projects, works and installations.
* Experience of working busy medium/large organisation in a facilities environment.
* Experience of dealing with staff at all levels verbally and in writing both internally and externally.
* Experience of managing staff.
* Awareness of public sector procurement processes.
* Experience of managing contracts for goods and services and renegotiating as required.
* Experience of supervising Evacuation Wardens & First Aiders.
* Experience of producing spreadsheets/financial information and contributing to the budget setting/monitoring process.
* Experience of organising and supervising internal office moves and reorganisations.
* Experience of overseeing the maintenance of a broad range of office equipment.
* Experience of overseeing the maintenance of buildings and plant.
* Ability to work on own initiative and as part of a team.
* Experience of implementing H&S Policy.
* IOSH (Managing safely) qualified or prepared to work towards.
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