Regional Support Officer – Care at Home Services
Location: Across Devon
Contract: Full-time
Travel: Regular travel between service locations is required
About The Role
We are seeking an experienced and adaptable Regional Support Officer to join our Care at Home team. This is a mobile role providing operational support across multiple locations predominantly in Devon. You will work closely with Registered Managers and Care Managers to maintain high-quality care delivery, ensure compliance, and provide leadership to staff teams as needed.
Key Responsibilities
* Support the effective running of services across the region, ensuring high standards of care and compliance.
* Carry out audits, quality assurance checks, and improvement actions in line with regulatory and organisational requirements.
* Provide management cover for Care Managers, including leading and supervising staff teams to ensure safe and person-centred care.
* Respond flexibly to service needs, including supporting rota management, staffing issues, and urgent operational tasks.
* Promote and maintain a positive culture of quality, safety, and continuous improvement.
* Assist in mobilising new packages of care and supporting service growth across the region.
* Ensure excellent communication and teamwork with internal colleagues and external professionals.
About You
* Experienced in the health and social care sector, ideally within domiciliary or community-based services.
* Skilled in audits, quality assurance, and regulatory standards.
* Strong leadership and team management abilities.
* Flexible, proactive, positive and able to adapt to changing service demands.
* Confident working independently across multiple locations.
* Full UK driving licence and willingness to travel across Devon and further if required.
* Willing to work towards, or already qualified to Level 5 Diploma in Health and Social Care.
What We Offer
* Opportunities for professional development, including support to achieve Level 5.
* A varied and rewarding role helping to ensure high-quality care for people in their own homes.
* Supportive team environment with ongoing training and development.
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