About Us St Michael’s Hospice supports and enables the community of Hastings and Rother to live well with dying, death and loss. Our services are provided via in-patient beds and at home and we also offer Wellbeing support, both out-patient and virtual. We want to recruit and retain the most diversely talented people and have a workforce representative of our community. We aspire to be a place where everyone feels welcome; whether you are cared for or supported by us, employed by us, volunteer for us, or support us in any way. We recognise that being a diverse and inclusive organisation will enable us to achieve our vision of a kind, resilient and empowered community. The role: St Michael’s Hospice Retail is responsible for the operation of the chain of St Michael’s Hospice charity shops, e-commerce and the Donation Centre. We are currently seeking a Manager for our Rye Shop. Within this role you will manage a team of volunteers, requiring excellent communication and organisational skills. The role will also include cashing up, sorting donations, pricing, rotating and ordering stock. You will also be responsible for the development and implementation of new and inventive ways to maximise income and reach targets. You will be confident in the management and promotion of Gift Aid and encouraging customers to sign up. You will be responsible for ensuring that our Charity Shops are clean and visually inviting providing a positive shopping experience for our customers, whilst making them a rewarding place to work through volunteer training and recruitment. You will be responsible for delivering as much profit as possible to support the work of St Michael’s Hospice. Employee Benefit's At St Michael’s Hospice we offer a friendly, team orientated work environment – a good pension scheme with the option to continue any existing NHS pension scheme membership, an Employee Assistance Programme (Benenden Healthcare), up to 33 days annual leave plus bank holidays, subsidised employee meals and free refreshments, free parking, supportive supervision and a proactive Education Department to support with your development. Hospice employees also qualify for a Blue Light Card with access to a huge array of discounts. If you would like to discuss the role in further detail please contact Rose Bedford, Head of Retail on 01424 728728. If you have any questions regarding your application please do not hesitate to contact the Human Resources team on 01424 457970 or email recruitment@ stmichaelshospice.com We will review applications regularly during the recruitment period and may invite candidates to interview earlier than the advertised closing date if appropriate. We therefore encourage early application and reserve the right to close the process early in the event of successful appointment. Full time role but Part Time/Job Share considered Please note CVs will not be accepted, unless candidates are unable to complete the application form due to a disability, in which case please contact the HR team. Please note if a vacancy is part time the salary will be pro rata. This role will require a DBS check.