Overview
Technical Account Manager - Veterinary and Equine — Horsham, UK (Office-based/hybrid, with UK travel).
Are you an organised professional with a passion for horses and a talent for building relationships? We’re looking for a Technical Account Manager to join our growing team. This is a crucial, client-facing role where you’ll be the main point of contact for veterinary professionals and end-users (horse owners), providing expert technical support and education on our products. This role combines technical expertise with a detail-oriented, professional approach to support our expanding vet range.
Key Responsibilities
* Provide Technical Support: Serve as the primary point of contact for technical inquiries, confidently answering questions from vets and horse owners.
* Manage Key Accounts: Build and maintain relationships with veterinary practices, providing ongoing support and account administration.
* Deliver Training & Presentations: Present and train veterinary teams on our products; learn from senior nutritionists and experienced vets to become an expert in our range.
* Drive Growth: Work with our technical team to support growth of our veterinary range and identify new opportunities.
* Travel: Visit veterinary practices across the UK to provide on-site support and training.
Who We\'re Looking For
* Technical Expertise: Comfortable with veterinary, scientific, and equine terminology; able to communicate complex information clearly and confidently.
* Excellent Communication: Outstanding people skills and a professional approach; able to present technical information effectively to diverse audiences.
* Organized & Detail-Oriented: Strong attention to detail and organizational skills to manage key accounts and administrative tasks.
* Proactive Attitude: Ability to take initiative and work independently while being a strong team player.
* Equine Knowledge: Genuine love of horses and an interest in nutrition.
* Bonus Points: Familiarity with small animal care would be advantageous as our pet-focused product line grows.
This role would be perfect for a Registered Veterinary Nurse (RVN), recent veterinary graduate, or experienced veterinary administration staff familiar with life in a practice and understanding how nutrition can support clinical cases.
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