IT Support Technician
Kickstart your IT career with Link Integrated Security Solutions
We're on the lookout for a proactive, tech-enthusiastic IT Support Technician to join our growing team. Based at our Mansfield HQ, you'll be the go-to problem solver for our staff, engineers, and customers – both in the office and online.
This isn't just your average IT support role – you'll be working on a mix of IT, networking, and cutting-edge security systems, making every day different.
What You'll Be Doing:
* Providing 1st & 2nd line support to staff and customers across IT and security systems.
* Keeping our networks running smoothly with updates, patches, and upgrades.
* Supporting remote users and apps – configuring, troubleshooting, and making sure things just work.
* Managing user accounts and access across our platforms.
* Helping keep our 5,000+ devices connected and secure.
* Looking after our VOIP system and CCTV video management systems.
* Teaming up with external suppliers to get the right kit and support in place.
* Pitching in with general admin tasks when needed.
What We're Looking For:
* A natural multitasker who can prioritise what matters most.
* Basic networking knowledge (LAN, WAN, WiFi, DNS, DHCP, port forwarding).
* Confident with Microsoft Windows, Office, and familiar with iOS & Android.
* A strong communicator who works well in a team (but also cracks on independently).
* Reliable, accountable, and cool under pressure.
* A problem-solver who doesn't just find the issue – you fix it.
* Someone eager to learn and grow into new technologies, especially in security systems.
Training & Growth
Don't worry if you're not an expert in everything yet – we'll give you full training on our security systems and processes. All we ask is that you bring the right attitude and willingness to learn.
Why Join Us?
At Link Integrated, we're not just about keeping systems running – we're about keeping people and businesses secure. You'll be part of a supportive team where your ideas matter, your skills grow fast, and your work makes a real impact.
Based at our Mansfield office
If you're ready to level up your IT career, apply today and be part of something bigger
Job Types: Full-time, Apprenticeship
Pay: £17,000.00-£21,000.00 per year
Benefits:
* Casual dress
* Company events
* Cycle to work scheme
* Employee mentoring programme
* Free parking
* On-site parking
Work Location: In person