Company description
Job Title: Associate Product Manager
Location: Basingstoke – Hybrid – Three Days in Office
Employment Type: 12 Months – Fixed Term Contract
Hours: Monday-Friday
AA Summary
Think the AA is just about roadside assistance? Think again!
As one of the UKs most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, weve got you covered. Our mission is to keep Britain moving, and were looking for dedicated individuals to join our team. Ready to join us?
#LI-EJ1 #LI-Hybird
This is the job
As a Associate Product Manager, you’ll support the ongoing delivery of products that meet FCA requirements and are clear and easy for customers to understand, which sit firmly within the AA’s risk and governance framework. This is a great opportunity to build experience in a regulated environment with the support of experienced colleagues.
You’ll work with data to help assess how our products are performing, support updates to terms and conditions, and assist with the review and approval of marketing materials to ensure they are accurate, compliant and customer‑focused. You’ll also have the chance to share insights and findings with stakeholders across the business, helping to develop your confidence in communicating product decisions and recommendations.
What will I be doing?
* Preparing product and governance packs for regular forums, including Product MBRs, underwriter forums and the Consumer Duty dashboard, supporting the Senior Product Manager with monthly data collation
* Co‑ordinating product governance updates and actions by tracking deadlines, chasing inputs, and maintaining a regularly circulated governance calendar
* Managing and continuously updating the live product register to ensure information remains accurate and up to date
* Supporting the preparation of annual product reviews by maintaining schedules, submission trackers, outcomes, guidance and follow‑up actions
* Maintaining product terms and conditions, including managing the change log and supporting the end‑to‑end process from initial draft through to fulfilment
* Supporting audit preparation by co‑ordinating content for customer, internal and external audits, and liaising with relevant teams across the business
* Ensuring products continue to meet all regulatory requirements by carrying out ongoing reviews and identifying opportunities for future improvements
* Building trusted relationships across the business to help identify changes early and support the introduction of new or improved processes
What do I need?
* Experience in a similar product, governance, compliance or regulated business role is essential, with exposure to FCA‑regulated environments, product controls, governance forums, or Consumer Duty requirements
* Ability to apply structured decision‑making and problem‑solving approaches, producing clear, credible and well‑considered recommendations in complex situations
* Excellent communication skills, with the confidence to communicate clearly and professionally both verbally and in writing to a wide range of stakeholders
* Strong Excel and PowerPoint skills, with the ability to analyse information and present insights clearly and confidently to different audiences
* Good understanding of business processes and the importance of governance, risk management and brand reputation in a regulated organisation
* Highly developed analytical skills, with the ability to identify trends, risks and opportunities for improvement from data and feedback
* Proactive approach to continuous improvement, with evidence of supporting or delivering positive change that benefits both customers and commercial outcomes
* Collaborative and motivated team player, able to share insights, support colleagues and take ownership of work to ensure successful delivery
Additional information
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:
* 25 days annual leave plus bank holidays + holiday buying scheme
* Worksave pension scheme with up to 7% employer contribution
* Free AA breakdown membership from Day 1 plus 50% discount for family and friends
* Discounts on AA products including car and home insurance
* Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
* Company funded life assurance
* Diverse learning and development opportunities to support you to progress in your career
* Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
Plus, so much more!
We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.
We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.