Job Description
* Provide effective support to the Property Services Pillar and the Learning and Development function to achieve and maintain compliance in all areas of training.
* Prepare and report L&D data as per the weekly and monthly schedule, which will also include attending Group L&D meetings.
* Pro-actively book all mandatory and soft skills training at least 3 months prior of renewal/expiry date.
* Process invoices, liaising with suppliers and accounts as required.
* Liaise with business leaders to gain their approval for employee training requests.
* Proactively manage the training diary.
* Develop good working relationships with external training providers.
* Maintain and update employee records including E-file, OpenHR and Training matrix with all training, competency, and qualifications.
* Support and play an active roll in the implementation of the LMS.
* Collate, check and submit quarterly training data to enable CITB grant claims.
* Support with all other CITB claims and queries.
* Maintain and update our data base and eLearning system.
* Engage with all our customers, by phone, email or in person, in a professional and welcoming manner.
* Provide the same L&D Coordinator service to United Living New Homes until otherwise advised by the HRBP and Group L&D Manager.
* Deliver other ad-hoc administration support as required by the HRBP and Group L&D Manager.
Qualifications
Essential
* Excellent interpersonal and internal customer facing skills.
* Ability to be flexible and prioritise workload effectively.
* The ability to work accurately, with attention to detail.
* A high level of discretion and confidentiality.
* IT literate
Desirable
* Knowledge of an e-Learning system
* Construction/Energy industry experience
* Learning and Development experience
Additional Information
The role reports to the Property Services Human Resource Business Partner, with a dotted line to the Group Learning and Development Manager to ensure consistentcy of process with other Pillar Learnng and Development Coordinators.