St Elizabeth Hospice is an independentcharity and hospice, which improves life for people in the East Suffolk, GreatYarmouth and Waveney areas living with a progressive or life-limitingillness. Our most recent CareQuality Commission report rated the hospice as Outstanding.
Would you like to be part of an exciting opportunityto join a dynamic team working with young adults living with progressiveillness and complex health care needs? Doyou have a passion to make a difference to the lives of young people and theirfamilies?
St Elizabeth Hospice is looking to recruit CareAssistants to provide holistic, person-centred care and supportto young adults accessing Zest care at St Elizabeth Hospice, which couldinclude short breaks, Zest days and groups.
Main duties of the job
The successful applicants will have awillingness to support young adults using person-centred care to achieve theirgoals and plan activities and where appropriate encouraging and enablingindependence and self-management skills.Whilst enabling the young adults to enjoy a fun and comfortable stay youwill be required to assist in complex physical care and support.
This is a fantastic opportunity to join the Zestservice at St Elizabeth Hospice, your local hospice at the heart of thecommunity, and to be part of something special that is happening in Suffolk.
You will be required to have at least one yearsexperience of working in care, with full training provided to ensure you arecompetent and confident to support young adults with complex care needs.
Ifyou would like an opportunity to find out more about working at the hospice andhow it can fit your own career aspirations, we recommend an informalvisit/discussion prior to you completing your application.
Hours:Part time 7.5 hours per week,Friday 9am to 5pm (with option to work additional bank hours over weekends)
Interview Date: 2nd September 2025
About us
Established in 1989, the hospice hasbuilt a reputation for delivering high-level care to patients and the communityit serves. Through medicine and therapy, they ease pain; give life purpose andmake life liveable. Last year the charity supported over 4,000 patients andtheir families.
St Elizabeth Hospice is committed tosafeguarding and protecting the adults and young people that we work with andhas a zero-tolerance approach to abuse, neglect and discrimination of anyperson. As such, all posts are subject to a rigorous safer recruitment process,including the disclosure of criminal records and vetting checks. We have arange of robust safeguarding policies in place which promote safeguardingacross the hospice and staff are expected to undertake regular, mandatorysafeguarding training to equip them with the knowledge and skills to identifyand respond to potential risks.
The hospice offers a generous benefitpackage, including:
27days annual leave entitlement
LifeCover
Cycleto Work Scheme
CarLeasing Scheme
HealthService Discounts
OccupationalSick Pay
BlueLight Card
EmployeeAssistance Programme
Job responsibilities
JOBSUMMARY
To provide holistic,person-centred care and support to young adults living with progressiveillness and complex health care needs palliativecare needs and their families accessing Zest care at St Elizabeth Hospice,which could include short breaks, Zest days and groups. To deliver Zestcare, under the supervision of the Zest Lead Care Assistant and RegisteredNurse on duty at the hospice. This may include supporting outings into thecommunity. To support young adults using person-centred care to achieve theirgoals and plan activities. To be able to understand and recognise individualdevelopmental needs, where appropriate encouraging and enabling independenceand self-management skills. To work within the St Elizabeth Hospice One Teamnursing care model, with the flexibility to be allocated to work in otherclinical areas in response to needs of the service.
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CLINICALRESPONSIBILITIES
To carry out agreed tasks involving direct patient care andactivities within the clinical area, in accordance with the patient care plan.
To assist in physical care involving all hygiene,elimination, eating and drinking, mobilisation, rest, sleep and comfort needs.
To assist in meeting the patients and his/her familysspiritual and psychological needs, recognising and respecting religious andcultural beliefs.
To respect the patients need for social interaction and toenable choice.
To enable access to inclusive activities and facilitateengagement.
To support young adults to plan outings if desired as partof their weekend activities.
To assist in effective verbal and written communicationbetween patients, families and Zest care team.
To act promptly should any changes be observed in the youngadults condition, seeking advice and reporting back to the nurses, as appropriate.
To confidently use the equipment or aids necessary for thecare of the young adults, following assessment and training and to report anyfaults promptly to the appropriate person.
To follow community emergency care plans in the event of asudden change or sudden deterioration.
To undertake clerical/administrative tasks relevant to theefficient and effective management of the clinical area, as requested.
To assist with meal preparation as required.
To assist with the preparation and packing up of short breakbedrooms in co-operation with the facilities team.
To support young adults completing one page profiles and otherperson-centred care tools.
Have an understanding of safeguarding principles and be ableto apply these within everyday practice and intervention/within your role.
EDUCATIONAL RESPONSIBILITIES
Job description
Job responsibilities
JOBSUMMARY
To provide holistic,person-centred care and support to young adults living with progressiveillness and complex health care needs palliativecare needs and their families accessing Zest care at St Elizabeth Hospice,which could include short breaks, Zest days and groups. To deliver Zestcare, under the supervision of the Zest Lead Care Assistant and RegisteredNurse on duty at the hospice. This may include supporting outings into thecommunity. To support young adults using person-centred care to achieve theirgoals and plan activities. To be able to understand and recognise individualdevelopmental needs, where appropriate encouraging and enabling independenceand self-management skills. To work within the St Elizabeth Hospice One Teamnursing care model, with the flexibility to be allocated to work in otherclinical areas in response to needs of the service.
_________________________________________________________________________
CLINICALRESPONSIBILITIES
To carry out agreed tasks involving direct patient care andactivities within the clinical area, in accordance with the patient care plan.
To assist in physical care involving all hygiene,elimination, eating and drinking, mobilisation, rest, sleep and comfort needs.
To assist in meeting the patients and his/her familysspiritual and psychological needs, recognising and respecting religious andcultural beliefs.
To respect the patients need for social interaction and toenable choice.
To enable access to inclusive activities and facilitateengagement.
To support young adults to plan outings if desired as partof their weekend activities.
To assist in effective verbal and written communicationbetween patients, families and Zest care team.
To act promptly should any changes be observed in the youngadults condition, seeking advice and reporting back to the nurses, as appropriate.
To confidently use the equipment or aids necessary for thecare of the young adults, following assessment and training and to report anyfaults promptly to the appropriate person.
To follow community emergency care plans in the event of asudden change or sudden deterioration.
To undertake clerical/administrative tasks relevant to theefficient and effective management of the clinical area, as requested.
To assist with meal preparation as required.
To assist with the preparation and packing up of short breakbedrooms in co-operation with the facilities team.
To support young adults completing one page profiles and otherperson-centred care tools.
Have an understanding of safeguarding principles and be ableto apply these within everyday practice and intervention/within your role.
EDUCATIONAL RESPONSIBILITIES
To share professional expertise with colleagues,providing support where appropriate.
To demonstrate reflective practice.
To undertake training as required.
To participate in the Hospice education programme.
PERSONAL DEVELOPMENT
To maintain and increase personal professional skills.
To engage in 1:1 meetings and supervision as appropriate.
PERSONNELRESPONSIBILITIES
To recognise indications of staff stress and seek help, asappropriate.
To recognise the value of volunteer contribution and play anactive part in their support and development where appropriate.
To support new members of the team during their inductionprocess.
ORGANISATIONALRESPONSIBILITIES
To attend team meetings bi-monthly.
To keep up to date with hospice communications via email andpodcasts.
To act at all times within the policies of the Hospice.
To uphold the Hospice and individual team values at alltimes.
To ensure effective use of resources.
To promote the Hospice philosophy of care towards patients,relatives and visitors.
To respect at all times the confidentiality of informationcovering patients, staff and volunteers.
To play an active part in the development and maintenance ofgood relationships with all who have business with the Hospice.
To be willing to support other clinical areas as needed aspart of the one team model of nursing care, including the In-patient Unit andCommunity.
Because of the special nature of theHospice and its work, the post holder may on occasion be asked to undertakeother duties to help maintain our high standard of care.
THIS JOB DESCRIPTION IS NOT NECESSARILYEXHAUSTIVE AND MAY BE SUBJECT TO REVIEW BY THE HEAD OF INCLUSION ANDDEVELOPMENT IN CONJUNCTION WITH THE POST HOLDER.
Person Specification
Qualifications
* Good standard of education in numeracy and literacy.
* NVQ level II or III in direct care, Care Certificate or willing to be complete.
* Moving and handling training.
* Evidence of Care competency training with transferable skills.
Specific Skills
* Effective communicator ability to establish and maintain communication with patients, their families and colleagues.
* IT literate ability to use Microsoft packages and Outlook or willingness to undertake training.
* Full driving license.
* Ability to plan and deliver inclusive activities.
Personal Qualities
* Be willing and able to develop own knowledge and skills and to contribute to the development of others.
* Ability to withstand sensitive and potentially stressful situations.
* Energetic and enthusiastic.
* Flexible.
* Positive approach to change.
Experience
* Have an understanding of safeguarding principles and be able to apply these within everyday practice and intervention/within your role.
* Minimum of one year of experience working as a carer/care assistant.
* Experience of working with young adults.
* Ability to plan, deliver and evaluation appropriate care package.
* Ability to assess patient needs.
* Demonstrable experience of team working.
* Ability to manage volunteers.
* Experience of working using a person-centred approach.
* Experience of using a co-production approach.
* Have an understanding of safeguarding principles and be able to apply these within everyday practice and intervention/within your role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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