Lewisham and Greenwich NHS Trust, (LGT), is a community-focused provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. We provide whole-life care and are here to support our communities to live healthier lives as well as taking care of them when they need us the most.
Employing almost 7,500 colleagues, affectionately known as Team LGT, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and at over a dozen community settings in Lewisham. We also provide some services at Queen Mary's Hospital in Sidcup.
In the quality of our patient care; and in the difference we make through our partnerships and in our communities.
To achieve this we value Respect, Compassion, and Inclusion; Our hospitals and community sites provide a wide range of inpatient and outpatient services, as well as emergency and planned care. The Trust is rated as "good" or "outstanding" in over three-quarters of the services inspected by the Care Quality Commission.
Every year our work includes performing 10,000 procedures in our theatres; carrying out 570,000 visits to patients in their homes or communities and providing emergency care for more than 300,000 patients arriving in our busy Urgent and Emergency Departments.
LGT is a centre for the education and training of medical students enrolled with King's College London's GKT School of Medical Education. We are a training centre for nurses, midwives and allied health professionals. We are committed to working with our partners to deliver the best outcomes for our local communities. This means playing an active role in the South East London Integrated Care System (ICS), and in formal partnerships including the South East London Acute Provider Collaborative, provider partnerships with our local mental health trusts and borough-based boards of the ICS in Bexley, Greenwich and Lewisham.
The Senior Integration and Solution Architect is responsible for the implementation, support and/or upgrade of complex EPR developments, developed applications, data sharing solutions and the Trust Integration Engine (TIE). The Senior Integration and Solution Architect coordinates the design, system validation, implementation and upgrade activities across developed solutions and venues of care, developing more complex aspects of the Trust's EPR systems.
To document and maintain existing and new data feed requirements and work with third party suppliers / trust resources in process mapping, message mapping and integration testing for these feeds.
To provide oversight and risk mitigation for interface activities with technical and third-party system interface engagement teams.
To provide data conversion/migration expertise.
To provide technical documentation such as reference materials, installation instructions, knowledge-based articles, and specifications related to developments and interface feeds.
To manage the implementation of developed configuration changes to the trust's clinical applications.
Our people are our greatest asset. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
# Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
# Improving the experience of staff with disability
# Improving the EDI literacy and confidence of trust staff through training and development
# The Senior Integration and Solution Architect is responsible for the implementation, support and/or upgrade of complex EPR developments, developed applications, data sharing solutions and the Trust Integration Engine (TIE). The Senior Integration and Solution Architect coordinates the design, system validation, implementation and upgrade activities across developed solutions and venues of care, developing more complex aspects of the Trust's EPR systems.
Key Result Areas & Performance:
To document and maintain existing and new data feed requirements and work with third party suppliers / trust resources in process mapping, message mapping and integration testing for these feeds.
To provide oversight and risk mitigation for interface activities with technical and third-party system interface engagement teams.
To provide data conversion/migration expertise.
To provide technical documentation such as reference materials, installation instructions, knowledge-based articles, and specifications related to developments and interface feeds.
To manage the implementation of developed configuration changes to the trust's clinical applications.
including, but not limited to, system domain (environment) strategy, regulatory, code/package management, optimisation and alignment to national and legislative standards.
To provide technical support for custom development, user defined functions, interfaces, reports, extracts, data migration scripts and conversions.
To be proficient in the tools supporting implementation and on-going maintenance of the TIE and third-party applications as required.
To provide 3rd line technical support for troubleshooting and performance analysis of developed and purchased applications, including the TIE.
To define, monitor and report on Service Level Agreement (SLA) performance and work with vendors to ensure contractual SLAs are adhered to.
To advise and assist the Programme Management Office resources during project implementations including but limited to resource, cost and delivery timescale estimations.
To ensures change control processes are in place and adhered to by project teams and IT Department staff.
To coordinate solution and venue engagement activities across programmes with technical teams to support environment/domain planning and management.
To assist with the identification of efficiency improvements within the IT Dept's services.
To work with senior managers across the Trust to develop service improvements on an on-going basis.
To identify technical and process needs, provide recommendations for appropriate solutions and contribution to ICT strategic planning.
To contribute to IT Disaster Recovery planning.
To represent the IT Department at both internal and external meetings.
To establish and maintain policies and procedures to ensure successful operation of all clinical applications.
To work in accordance with corporate and organizational security policies and procedures.
Responsible for participating in the 24-hour extended support service (on-call on a rota basis).
Work closely with IT colleagues to achieve the overall aims of the department.
Support the development and implementation of the IT Strategy.
The Senior Integration and Solution Architect will be responsible for:
Line management of technical staff within the Solution Design and Integration function and the Graduate Trainee programme.
Ensuring accurate records are kept of all annual leave, study leave and sickness.
Identifying training and development needs of staff in line with departmental and Trust Objectives and ensure all new staff receive core and departmental induction.
Ensuring performance issues are dealt with in an appropriate and timely manner and follow the Trust's Disciplinary or Performance Procedures where formal action is necessary.
Ensuring that working practice complies with the Trust's policies and procedures for Data Protection, Confidentiality and Health and Safety ensuring the environment in which you and your staff work is safe, clean and tidy
Observing and continually promoting equal opportunities in compliance with the Trust's policies on Equality and Diversity and Dignity at Work.
Participate in a combination of knowledge transfer and training initiatives to support both personal development and service enhancement.
Financial
The Senior Integration and Solution Architect will be responsible for the following:
To be an authorised signatory against the IT budget as allocated by the Associate Director of Clinical Systems Delivery.
To ensure compliance with Standing Financial Instructions.
To assist in project work providing estimation and compliance tracking.
The Senior Integration and Solution Architect will have the following key relationships:
Associate Director of IT Programmes
Deputy Director of IT
Chief Clinical Digital Officer
Senior Trust Managers and other ICT Managers
IT Programme Manager & PMO Project Staff
IT Customer Services Manager
IT Infrastructure Manager
IT Service Desk
Desktop support and network support staff
The Senior Integration and Solution Architect will provide specialist expertise and report directly to the Associate Director of Clinical Systems Delivery.
Translate and communicate expert technical advice to non-IT Specialists in a clear, concise and understandable manner.
Qualifications & Training
Master's Degree level or substantial equivalent experience.
Evidence of continual professional development.
IT related degree
ITIL Qualification
Has participated in multiple phases of an integrated health system implementation.
Has previously engaged successfully in multiple implementation cycles.
Experience of the Support, Management, Configuration & Build of Cerner Millennium.
Good proven knowledge and an understanding of specialist ICT technologies including TCP/IP, DNS, DHCP, Microsoft Active Directory, Database technologies (e.g. SQL Server, Cache).
Experience writing and reviewing NHS Policy documents and developing Standard Operating Procedures (SOPS)
In-depth knowledge of Build & Configuration of Cerner Millennium including the use of DCWs.
Advanced computer skills, including Microsoft Office suite.
Knowledge and experience of large System deployment within a healthcare environment.
Track record of innovation with an ability to inspire and lead the implementation of change.
A working understanding of PRINCE 2 Project Management Methodology
Project plans, manages and controls to budget and time.
A working understanding of ITIL Service Management and Methodology Processes.
Understanding and knowledge of IT Strategy
As a local employer and anchor institution we work closely with our community to recruit locally and we welcome applications from the widest variety of people to ensure our workforce are reflective of the local communities which we serve. We encourage all suitable candidates to apply including if you are Black, Asian or other ethnic minorities, live with a disability (visible or not) or are LGBT+. We have a number of active staff networks including Disability, LGBT+, Multicultural Inclusion and Women's staff networks to bring staff together and celebrate diversity across our whole workforce.
Please note, not all roles will meet the criteria for a skilled worker visa.