Sales Support Administrator
What’s in it for you?
25 days annual leave + Bank Holidays
Staff discount on products
Life Assurance Scheme
Discounts across high street brands
Personal Charity Support
Cycle to Work scheme
Tax-Free Childcare
Free onsite parking
Employee Savings Scheme
What You’ll Be Doing
* Provide day-to-day admin support for the National Account Managers, including diary organisation, meeting preparation and follow-up.
* Keep customer records, documents, and account information accurate and up to date.
* Prepare agendas, presentations, reports, data packs and other documents for customer meetings.
* Help respond to customer queries by gathering information from internal teams.
* Assist with sample requests, new product forms, pricing updates and product changes.
* Track product delists, replacements and order form updates.
* Produce simple KPI reports, sales summaries and other regular updates.
* Maintain spreadsheets and internal systems with customer details and activity notes.
* Monitor out-of-stocks and communicate updates to National Account Managers and customers.
* Support new account setup and ensure systems are updated correctly.
* Help gather product data sheets, allergen/nutritional info, and technical documents.
* Assist with tender admin, pricing inputs and basic project tasks as required.
What You’ll Bring
Essential
* Strong admin skills with good attention to detail.
* Confident with Microsoft Office, especially Excel and PowerPoint.
* Good communication skills and the ability to work with different departments.
* Well-organised, reliable, and able to manage several tasks at once.
* A friendly, positive attitude and willingness to support the team.
* Comfortable learning new systems and following set processes.
Nice to Have
* Experience in a National Account Support, Sales Support, or Customer Service Administrator role.
* Exposure to foodservice, FMCG or similar environments.
Helpful extras
* Based in Cheltenham with free on-site parking
* Modern office with a collaborative team culture
* Permanent, full-time role – 40 hours per week
* Opportunity to grow in a progressive, people-focused company
* Work with a Top 50 UK employer in a fun, foodie, fast-paced culture
Our mission of ‘Making Recruitment Personal’ also means making recruitment fair. We’re committed to reviewing every application with a focus on diversity and inclusion.
While we aim to respond personally to every application, high volumes mean this isn't always possible. You will be kept informed about the progress of your application.
Interested? Send your CV to Ellie at i2i Recruitment today!
We are proud to be an equal opportunities employer and encourage applications from all suitably qualified candidates regardless of race, gender, disability, religion, belief, sexual orientation or age.
Due to the volume of applications, if you haven't heard from us within 5 working days, please consider your application unsuccessful on this occasion