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Support coordinator

Permanent
NFP People
Support coordinator
Posted: 7h ago
Offer description

Support Coordinator

We re looking for an enthusiastic, motivated and well organised individual to join the Stroke Recovery Service across Birmingham and Solihull.

This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.

Position: S11327 Stroke Support Coordinator

Location: Home-based, Birmingham and Solihull. However, regular travel will be required as part of this role (will include team meetings and other work-related meetings)

Hours: Part-time, 21 hours per week

Salary: Circa £16,400 per annum (FTE circa £27,435 per annum)

Contract: This is a fixed-term contract until 31 August 2026. Services are contracted. Continued funding is subject to future contract renewals and cannot be guaranteed

Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 7 December 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: Week commencing 15 December 2025. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Stroke Association Service Delivery Coach, the coordinator will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. As a coordinator you will provide personalised information, advice and support with regular reviews throughout.

Key responsibilities will include:

* Working with the local Health and Social services to receive referrals to support stroke survivors and their careers.
* Providing personalised information, advice and support to address any needs identified.
* Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan.
* Providing regular reviews to support people in establishing and achieving their own personal goals.

About You

The post holder will:

* Have a background in a caring and/or charity profession supporting people with disabilities.
* Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.
* Have experience of working with people who may have additional communication support needs.
* Have the ability to use basic Microsoft system.

This role requires regular travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It s only thanks to the generosity of supporters and donors that they can provide vital support.

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we re happy to discuss any support and adjustments we can make throughout the recruitment process so that you re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

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