Overview
Receptionist role at Rodericks Dental Partners. Location: Wantage House, Wantage. Hours: 12 hours per week. Benefits and salary details are listed below. Employment type: Part-time. Seniority level: Entry level.
Key Responsibilities
* Providing an exceptional patient journey both in person and over the phone
* Managing the diaries and ensuring time is filled correctly
* Working with the team to understand the full range of NHS and Private treatment options available within the practice
* Completing relevant forms for NHS and private schemes within a specified timescale
* Taking payments and chasing outstanding patient debt
* Liaising with dental laboratories, supply companies and other organisations
Key Skills and Experience
* Ability to easily build rapport and provide high levels of customer service
* Ability and passion to learn treatment options within the dental sector
* People-focused with a drive to support the practice’s success
* Ability to follow processes and work in a structured and organised way
* Comfortable working to practice KPIs (call answer rate, data capture and rebooking)
* IT skills with the ability to learn SOE software
* Positive, resilient, and composed under pressure
* Strong attention to detail
* Excellent team player
Benefits
* Tiered salary based on experience and skills
* Retail discounts and deals through our app
* Annual leave that increases with length of service
* Extra day of annual leave for your Birthday
* Comprehensive training (including online and in person courses)
* Refer a friend scheme
Additional Details
* Location: Wantage
* Job function: Administrative
* Industries: Hospitals and Health Care
If you like the sound of working with Rodericks Dental Partners, don’t hesitate, click “Apply” now.
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