We are seeking a motivated Junior Customer Service Representative to join our team. This role is perfect for someone who enjoys working with people, is eager to learn, and is looking to build a career in customer service within the marketing industry.
Key Responsibilities:
* Provide friendly and professional support to clients and customers.
* Assist with handling inquiries, resolving issues, and delivering excellent service.
* Collaborate with the marketing team to ensure customer satisfaction during campaigns and events.
* Support administrative tasks such as maintaining accurate customer records.
* Represent the company in a professional and approachable manner.
* Contribute ideas to improve customer service processes and experiences.
Requirements:
* Strong communication and interpersonal skills.
* Positive, proactive, and customer-focused attitude.
* Ability to work effectively as part of a team.
* Organisational skills and attention to detail.
* No prior experience required, full training will be provided.
What We Offer:
* Comprehensive training and ongoing mentorship.
* Opportunities for career progression in customer service and marketing.
* A dynamic and supportive team environment.
If you are enthusiastic, people-oriented, and ready to start your career, we'd love to hear from you. Apply today and take your first step towards a rewarding future
Job Type: Full-time
Pay: From £30,000.00 per year
Benefits:
* Additional leave
* Bereavement leave
* Employee mentoring programme
* Enhanced maternity leave
* Enhanced paternity leave
* Free parking
* On-site parking
* Sabbatical
* Sick pay
Work authorisation:
* United Kingdom (required)
Location:
* England M2 6FW (required)
Work Location: In person