Join to apply for the Part Time Customer Service Assistant - Harrogate role at Leeds Building Society
This is a part-time (16 hours per week), permanent opportunity.
Overview
Join our Harrogate branch to provide excellent customer service across branch-based products and services. You will support customers with savings accounts, discussions on available products, and essential daily administrative tasks to keep customer records accurate and up to date.
How You'll Make a Difference
* Be a friendly face at Harrogate when customers visit the branch.
* Open savings accounts for customers saving for a fixed term or important events.
* Make follow-up calls and take incoming calls to discuss available products and services.
* Complete daily admin tasks such as booking appointments, scanning, letter writing, handling incoming post, and maintaining accurate customer records.
What you'll bring to the role
* Experience of working with customers delivering exceptional service
* Strong attention to detail and a good level of numeracy for accurate cash transactions
* Resilient and able to handle challenging customer situations
* A passion and drive to achieve good customer outcomes
* Previous experience with Microsoft Office or in-house computer packages
Benefits
* An annual colleague bonus of up to 12%
* Matched pension contributions of up to 10%
* 26 days holiday (prorated), plus bank holidays and holiday purchase scheme of up to 5 days each year
* Colleague Mortgage and Saver products
* Electric vehicle scheme/Cycle to Work scheme
* 2 days' volunteering per year
Why choose Leeds Building Society?
Our business is centred around our people. We are committed to equal opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. We hold Inclusive Employers Gold accreditation and have been recognised for purpose-driven culture.
Next steps
Why wait? Apply now. We may close the advert early, so we don’t want you to miss out.
Leeds Building Society is dedicated to creating a workplace representative of the communities we serve. If you have specific access requirements, please contact the recruiter at careers@leedsbuildingsociety.co.uk to discuss how we can support your application and make reasonable adjustments where possible.
Employment details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Other
Locations featured: Boroughbridge, Harrogate, Leeds, Bradford, West Yorkshire
#J-18808-Ljbffr