Overview
Pay - £7.55 - £12.21 per hour.
Our store in Isle of Wight is looking for a minimum 16hrs per week Sales Assistant. You will need to be fully flexible over the course of the week. The hours will be spread across the week but will include at least one evening and a Saturday or Sunday shift.
Here at Dunelm, our Sales Assistants are our foundation; a wonderful team of people at the heart of our stores. With customer focus as the number one priority, our Sales Assistants are the first point of contact for helping customers, ensuring they leave satisfied and eager to return.
Pay rates:
* 16-17 years: £7.55
* 18+ years: £12.21
Dunelm is committed to being a fully inclusive business that reflects our customers and locations. We value diversity and welcome applications from all candidates regardless of sex, age, race, religion, ability, gender or sexual identity, socio-economic background, or education. We aim to create a workplace where everyone can succeed and have systems in place to support all colleagues. We seek candidates who share our values and celebrate diversity in all its forms.
What you'll be doing
The role involves training in all aspects of customer-facing store activities:
* Tills – Serving customers with purchases or returns, ensuring all items are complete and fragile items are packed securely for safe delivery.
* Shop floor – Assisting customers in finding products, providing excellent service to foster loyalty and a love for our products and team.
* Hosting – Using iPad systems to order products not available on shelves, including creating bespoke curtain and blind orders, and styling departments like bedding displays to inspire customers.
* Stock and Delivery – Involving physical tasks such as heavy lifting, merchandising, updating prices, tidying the store, taking deliveries, checking stock, and replenishing shelves, always keeping customer needs in mind.
What we'll look for in you
* Ability to support and encourage colleagues to create a welcoming work environment.
* Confidence and empowerment in your role, with a sociable nature and enthusiasm for working in a growing retail environment to deliver memorable customer experiences.
* A proactive approach to helping colleagues and contributing to the team by reporting regularly to team leaders and management.
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