📌 Job Opportunity: Band 3 Administrative & Clerical Officer (Appointments Office - Ulster Hospital)
Location: Ulster Hospital
Hours: Full-time (37.5 hours/week), Monday to Friday, 9am-5pm
Contract: Temporary ongoing Until end of March 2026 (initially)
Rate of pay : £12.31 oer hour
We are currently recruiting three Band 3 Administrative & Clerical Officers to join the Appointments Office team at the Ulster Hospital. These roles are vital in supporting the delivery of patient-focused services and ensuring efficient clinic management.
📝 Key Responsibilities:
* Input and manage patient data using systems such as Epic, PAS, and Patient Centre
* Schedule appointments in line with clinical priorities and IEAP targets
* Provide reception cover and respond to patient queries with empathy and clarity
* Support audits and data accuracy initiatives
* Assist with training and induction of new staff
* General office duties including scanning, filing, diary management, and minute-taking
✅ Essential Criteria:
Applicants must meet one of the following:
* 4 GCSEs (Grades A-C) including English + 1 year's admin/clerical experience
* NVQ Level 2 in Administration + 1 year's admin/clerical experience
* 2 years' admin/clerical experience
Plus:
* 1 year's word processing experience
* Experience using Microsoft Word, Excel, and Outlook
💡 Desirable:
* Experience using computerised databases
Please submit your CV, with a cover letter clearly outlining how you meet the criteria.