Job Description
At OCU, we’re leading the way in energy transition and utilities contracting across the UK.
Our mission is to innovate and deliver sustainable solutions that make a positive impact.
OCU Digital is the face of the technology for OCU, a new opportunity has risen for a UK Service Delivery Manager to come and join us based in Stockport or Preston.
About the role
This a pivotal service leadership role at a transformative moment in the company's growth. As the UK Service Delivery Manager, you will lead the operational performance of OCU Groups Technology Services supporting over 6,000 users worldwide. Reporting to the Group IT Director, you’ll ensure that service excellence, reliability, and user satisfaction remain at the heart of our global delivery model.
You’ll oversee multiple managed service partners and internal teams, maintaining seamless delivery across incident, request, and change management. With a focus on continuous improvement, you’ll drive strategic service enhancements that enable scalability and support OCU’s ongoing international expansion.
This is a hands-on leadership role for a proven service professional who thrives in fast-moving, high-growth environments. You’ll combine governance and agility to ensure our technology services are consistent, efficient, and evolving; empowering OCU&rsq...