IT Infrastructure Engineer – Permanent Role
Location: Midlands-based with travel to multiple UK sites
Salary: £45,000 – £50,000 On-call/overtime pay + TOIL
Work Type: Full-time, hybrid working available
Sector: IT / Infrastructure / Cloud Services
Overview:
A dynamic and growing organisation is seeking an experienced IT Infrastructure Engineer to join its internal IT team. This is a hands-on role supporting both on-premise and cloud-based infrastructure across multiple UK sites. You’ll be responsible for maintaining core systems, resolving technical issues, and contributing to the continuous improvement of IT services.
Key Responsibilities:
1. Manage and support infrastructure including VMware, storage, networking, routers, switches, and Azure cloud environments.
2. Provide 1st to 3rd line support across hardware, software, and communication systems.
3. Monitor live environments and ensure high availability of services.
4. Configure and maintain backups, anti-virus systems, and network security.
5. Administer Windows AD domains and back-office systems.
6. Create and maintain technical documentation and adhere to change control procedures.
7. Evaluate and recommend system enhancements.
8. Mentor junior staff and support service desk operations.
9. Participate in out-of-hours support and site visits as required.
Ideal Candidate Profile:
10. Minimum 5 years’ experience in a similar infrastructure role.
11. Strong technical background in VMware, vSphere, Veeam, Azure, M365, Active Directory, and Windows OS.
12. Solid understanding of networking, firewalls, and IP traffic.
13. Experience with ITIL practices and helpdesk environments.
14. Excellent problem-solving, communication, and time management skills.
15. Willingness to travel between UK sites and respond to on-call duties.
What to Expect:
16. A collaborative and friendly working environment.
17. Opportunities for professional development and skill growth.
18. Travel between regional offices (e.g., Midlands, London) may be required.
19. Overtime and on-call work compensated with TOIL or pay.
To Apply:
Please submit your CV and a brief cover letter outlining your experience and suitability for the role.
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