Pay: To be discussed based on experience
Looking for your next step in hospitality? We're a family entertainment centre with arcades, bowling, and Laser Quest – and we're on the lookout for enthusiastic and flexible General Assistants to join our team.
As a General Assistant, you'll play a vital role in creating memorable experiences for our guests. You'll support across all areas of the venue, including the bar, reception, floor, bowling lanes, arcades, and Laser Quest. No two days are the same – you'll be welcoming guests, serving drinks, running games, and keeping the venue clean, safe, and fun.
Key Responsibilities
Provide excellent customer service across the venue.
Greet and check in guests at reception, handling bookings and enquiries.
Support the bar team with preparing and serving drinks.
Oversee games and activities, including bowling and Laser Quest, ensuring smooth operation.
Maintain cleanliness and presentation standards throughout the venue.
Assist with arcade operations and general floor support.
Work as part of a team to deliver a safe, fun, and welcoming environment for all guests.
About You
Friendly, approachable, and guest-focused.
A team player who's happy to get stuck in wherever needed.
Flexible and reliable, with a positive attitude.
Hospitality or customer service experience is a plus, but not essential – full training provided.
What We Offer
A fun and fast-paced working environment.
Full training across all areas of the venue with an opportunity to specialise in a specfiic department (Bar, Reception or LaserQuest)
Flexible shifts to suit your lifestyle.
Opportunities to develop and progress in hospitality and leisure.
Job Types: Full-time, Part-time, Permanent, Zero hours contract
Pay: £12.25-£12.49 per hour
Expected hours: 10 – 30 per week
Benefits:
* Discounted or free food
* Employee discount
* Free parking
* On-site parking
* Store discount
Ability to commute/relocate:
* Wokingham RG40 2NJ: reliably commute or plan to relocate before starting work (preferred)
Language:
* English (preferred)
Work Location: In person