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The Reference Data Lead is a very important role as part of the EMEA Division’s Data Governance and BCBS239 Programme. The ideal candidate must have knowledge of master and reference data management, including the implementation and support of master and reference data policies, standards, procedures & processes.
The role will require working with stakeholders across all functions and regions to ensure fit-for-purpose data, as we look to leverage best practice across the industry. As the concepts of Data Governance and Master & Reference Data Management are new to the organisation, the role also requires an ability to educate and convince stakeholders at all levels on the essential nature of this role.
The candidate must be willing to challenge the status quo in an empathetic manner, while helping the wider team to have an ethos of openness and transparency that will help us nurture real business innovation.
Business Area
Background:
* The EMEA Data Office sits within the Operations, Planning and Data Department, covering all EMEA entities (including Securities and Banking subsidiaries) and all datasets. This team is responsible for defining and implementing the EMEA Data Strategy and building out its data management capabilities. As part of this work, the EMEA Data Office has established a framework which encompasses cultural, behavioural, procedural, and system transformation to deliver the strategy. This initially focuses on good governance by improved Data Architecture, Data Management and Data Quality, but as we evolve, will focus more on how we can use Data to drive new ways of working and improved business outcomes. We have been formed to drive data-led transformation through the bank, and it is a great opportunity to join us very early on in this exciting journey.
* There are 6 pillars of the EMEA Data Office – Data Strategy, Data Governance, Data Innovation & Advisory, Data Analytics, Data Migration and Data Privacy.
* The remit of the EMEA Data Governance Team is to determine and implement the Data Governance Framework and policies in accordance with EMEA local regulations and manage the definition, design and quality of all key data within EMEA and provide data SMEs for all key change initiatives.
Facts:
* The EMEA Data Governance Team size is currently at 17 people and due to expand further during 2025/6
* Budget for one direct Ref Data Analyst report to join the Data Governance team later in 2025/6
* Close involvement with the other areas in EMEA Data Office such as Innovation & Advisory, Data Strategy & Data Architecture. In addition, you will also be working with the Tokyo Head Data Office & the Americas Division, to ensure that we are aligned in our approach wherever possible
* Data Management/ Governance is at early stages of maturity within the organisation therefore extensive project and communication skills are required
* In addition, master and reference data management is just starting to be formally established in EMEA. Therefore, this role will be very important in driving this forward, as well as meeting BCBS239 requirements for the EU entity.
Accountabilities & Responsibilities
* Responsible for the implementation and support of master and reference data policies, standards, procedures & processes for EMEA data.
* Data governance implementation across the Master & Reference domains, as well as business-specific reference data domains, in line with BCBS239 requirements.
* Accountable for the data definition, lineage and governance aspects 'end to end' for prioritised scope
* Responsible for monitoring changes to business data requirements and ensuring that change and release management activities are executed for the data domains
* Contributes to the firm's objective of meeting industry regulatory expectations with respect to the data governance program as well as establishing processes that generate accurate, complete, timely and reliable data
* Work with stakeholders across the Division on the development and implementation of data standards and adoption requirements for EMEA Data
* Participates in the various data governance and program forums to advance the robustness of the Bank-wide data governance framework
* Collaborates with business, compliance, technology, and other groups to ensure that data related business requirements are clearly defined and communicated as part of initiative prioritisation and planning
* Support the investigation of Data Quality Issues, development of remediation plans and recommendations to fix at source in relation to master and reference data
Knowledge, Skills, Experience and Qualifications - Essential
* Strong experience in driving and managing the implementation and support of master and reference data policies, standards, procedures & processes, as well as knowledge of data governance practices, business and technology issues related to management of enterprise data and data-related regulatory requirements
* Solid knowledge and expertise in data governance, data quality, profiling and analysis, with experience of using Collibra or other data governance tooling
* Has an understanding of Physical, Logical, and Business Data Models
* Strong stakeholder engagement skills to communicate and achieve buy-in from stakeholders and senior managers across EMEA and in the other regions.
* Partner with business stakeholders to manage timely execution of resolutions, escalate delays and obstacles/roadblocks to business control forums
* Ability to establish consistent contact with all teams to provide updates, stay on track and report risks and issues timely with proven ability to quickly earn the trust of sponsors and key stakeholders
* Ability to think in an enterprise-wide manner, rather than a siloed or business unit focused fashion
* Analytically minded with experience in problem solving and being able to implement and deliver solutions
* Proven ability to be a team player, while retaining the ability to work independently and see challenges through to resolution
* Proficient in Microsoft Excel, Visio, and PowerPoint
Knowledge, Skills, Experience and Qualifications - Desirable
* Experience with Power BI, Tableau and SharePoint
* Exposure to SQL, Python, R and Data Engineering
* Knowledge of data-related regulatory requirements
* Knowledge of emerging trends and issues within the Data Management landscape
* Experience working in regulated frameworks, ideally financial services
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