Join our fantastic Sales team as a DHL Account Manager covering Hull & York. Are you a natural relationship builder with a passion for sales? Do you thrive on uncovering new opportunities and delivering exceptional customer experiences? If so, this could be your next big move. We’re looking for a driven and dynamic Account Manager to join our high-performing team.
What You'll Do
* Manage and develop a defined sales territory, building long-term partnerships with new and existing customers.
* Achieve and exceed individual sales targets through strategic account planning and execution.
* Identify customer needs and deliver tailored solutions that align with DHL’s wide range of services.
* Maximise opportunities for cross‑selling and upselling within your customer portfolio.
* Increase DHL’s market presence by converting prospects into long‑term clients.
* Work closely with internal teams to ensure a seamless customer experience and exceed expectations.
* Adhere to country laws/regulations and company procedures/standards in regard to safety and security.
* Adhere to customs, import and export procedures as applicable.
* Ensure any potential security breaches or concerns are brought to the attention of supervisor/manager without delay.
Qualifications
* Proven experience in a sales or account management role (B2B preferred).
* Strong interpersonal and communication skills – confident presenting and negotiating at all levels.
* Goal‑oriented mindset with the ability to work independently and manage your own pipeline.
* A passion for delivering customer excellence and building long‑lasting relationships.
* Self‑motivated, proactive, and eager to make an impact, with strong planning and organisational abilities and a structured approach to workload management.
* Confident communicator with excellent verbal and written communication skills.
* Comfortable working with numbers and data to support decision‑making.
* Proficient in Microsoft Office and general IT systems.
* Highly customer‑focused, with a genuine commitment to delivering service excellence.
* Commercially aware, with a good understanding of business dynamics.
* Proactive mindset with a strong desire to exceed expectations.
* Ability to think across borders and collaborate in a global business environment.
* Skilled at building and managing effective relationships with clients and stakeholders.
Experience
* 1‑2 years of experience in a sales role, ideally within a service‑based industry.
* Demonstrated business and commercial acumen.
* Previous experience working in a segmented or complex service environment.
* Background in logistics is advantageous but not essential.
Benefits
* Competitive salary and performance‑based bonus.
* Company car or car allowance.
* Excellent career development opportunities – we invest in our people.
* Eligibility to participate in performance‑related bonus schemes.
* Generous holiday entitlement increasing with years completed service.
* Company pension scheme with excellent contribution rates.
* Life assurance.
* Enhanced maternity pay.
* Generous company sick pay.
* A competitive package of voluntary benefits including retail, entertainment, gym membership discounts, cash dental plans and more.
* Discounted health assessments.
* Access to professional employee assistance, wellbeing programme and qualified mental health first aiders.
* Excellent training and development opportunities with a strong focus on internal promotion.
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