Contact Support Administrator – Interim Rate: £15 per hour Type: Contract, Self-employed Hours: Ad-hoc hours on weekends + evenings – office based Location: Bristol, City Centre BS1 About the role We have a new position open for an interim Contact Centre/Customer Service Administrator to join Hartley Pensions client contact team. You will be joining a friendly team of 6 Contact Centre administrators. As a Contact/Customer Service Administrator, you will be the first friendly voice to our clients by answering calls and responding to their email queries. This role is not about sales or cold calling and you will only take in-bound calls from our clients to support them with their pensions related query. Do you have experience in:- Phone calls, answering calls from customer or clients? Writing emails, responding to customers or clients via email and confident in writing emails? This role would suit someone who has experience working within a helpdesk, operational, administration, customer service or contact/call centre environment and looking to develop their career in Pension or Wealth Management. Customer service experience that involves telephone contact and email management is essential for this role. What you'll be doing Your responsibilities for this role include but not restricted to: Being the first point of contact for resolving client queries by phone or email offering a professio...