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Business support officer level 3

Leicester
Nottingham City Council
Business support officer
Posted: 4h ago
Offer description

Join to apply for the Business Support Officer Level 3 role at Nottingham City Council

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Join to apply for the Business Support Officer Level 3 role at Nottingham City Council

Job Description

Contract Type: Permanent

Working Hours: 18.5hrs, Tuesdays, Wednesdays and Thursdays (AM Only)

Worker Type: Hybrid Worker

Salary: £25,992 - £26,835 per annum (pro rata for part-time)

Location: Loxley House, Station Street, Nottingham. NG2 3NG

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here .

About The Role

We’re looking for a Business Support Officer (Level 3) to join our Children’s Support Services, providing essential administrative support to the Fostering Team at Nottingham City Council. This city-wide role focuses on delivering high-quality business support, particularly around Kinship Care compliance checks, and supporting the team in meeting statutory responsibilities under the Children Act 1989. One post is available.

About You

The ideal candidate will have:


* Essential Qualifications
* GCSEs (or equivalent) in English and Maths, or relevant experience demonstrating equivalent skills.

Essential Experience

* Proficient use of the Microsoft Office Suite.
* Experience working in a pressured, confidential environment.
* Experience using Liquidlogic or similar case management systems.

Essential Knowledge

* Understanding of business support processes in a local authority setting.
* Awareness of safeguarding and confidentiality in children’s services.
* Knowledge of UK data protection legislation, including GDPR and the Data Protection Act 2018.

Essential Skills And Competencies

* Strong communication skills across various formats (face-to-face, phone, email).
* Ability to work under pressure, meet deadlines, and problem-solve effectively.
* Commitment to continuous improvement and a customer-focused approach.
* Ability to work with discretion in a sensitive environment.

This post is covered by the statutory duty under Part 7 of the Immigration Act (2016); therefore, fluent English is essential.

A DBS enhanced check for a regulated activity is required.

You can find the job description for this post here

At Nottingham City Council, we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries, please contact Kevin Bianco, by telephone on 0115 876 2738 or by email at kevin.bianco@notitnghamcity.gov.uk

Closing Date: Wednesday, 9th July 2025

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: TBC

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support

By applying to this job, you agree to our Terms & Conditions.

About Us

Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.

In addition to working within a great team and a competitive salary you will have access to:

* 26 days annual leave (rising to 33 days after 5 years’ service) + bank holidays with the ability to buy additional leave annually
* Access to a generous, defined benefit pension scheme offering 17.9%
* Smart Working – to support your work life balance
* Health and wellbeing benefits including access to our Employee Assistance Programme
* Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!

Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.

We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we’d like to reflect our local population more through our recruitment processes.

We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.


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