Technical Support Officer (Hinkley Point C Team) - 31852
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In Wessex we want to create a diverse workplace where people are respected, valued and listened to. We’re all different, and by embracing Equality, Diversity & Inclusion (EDI) we can become an equal opportunity employer where jointly we all grow and learn together. It is our ambition to champion diversity through building a workforce as diverse as the communities we serve. We are offering an exciting opportunity to join Wessex Area’s Hinkley Point C (HPC) team as a Technical Assistant. This role supports our regulation of one of the UK’s most complex and high-profile infrastructure projects, helping to ensure environmental protection and regulatory compliance throughout the construction of the new nuclear power station. You’ll be part of a dynamic, multidisciplinary team working closely with technical specialists, regulatory officers, and external stakeholders.
Responsibilities
* Providing administrative and technical support to the HPC regulatory team
* Managing and maintaining accurate records, data systems and document control
* Assisting in the coordination of site visits, inspections and stakeholder meetings
* Support the preparation of briefings, reports and technical summaries
* Track actions and ensure timely follow up to support regulatory compliance
Team context
The Hinkley Point C (HPC) team is responsible for regulating and overseeing the environmental aspects of the construction and future operation of the new nuclear power station at Hinkley Point in Somerset. This includes regulating Environmental Permits, reviewing monitoring data, engaging with stakeholders, responding to environmental incidents, providing technical advice and encouraging best practice to secure positive environmental outcomes.
Experience / Skills Required
* Ability to work on their own initiative to set up and achieve tasks
* Proven good standard of customer service
* Competent in records management or an ability to learn what is needed
* Good communication skills
* Good organising skills
* High awareness of political and commercial sensitivity
Additional information
We’re looking for candidates with enthusiasm and the right skills to succeed in the role. Training and support will be provided.
Contact and additional information: Responding to incidents is a central part of what we do. Please see the candidate pack for more information on how you can support this. The role can be based at Rivers House, Bridgwater, with flexible home working included. As a dispersed team, there is an occasional need to travel. Flexible working arrangements are in place to support work/life balance. Interviews will be held on the week commencing 29 October 2025. For more information about the role please contact Claire Brown, claire.brown2@environment-agency.gov.uk or Jon Ayers, jon.ayers@environment-agency.gov.uk.
Competencies
Competence 1: Communicates Effectively
Lists, describes and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing. Give an example of when you have had to explain complex technical information to a non-technical person. What was the approach, difficulties faced, how they were overcome, and what was the outcome?
Competence 2: Data and Information Management
Collects, analyses, interprets, records, manages, develops and shares data or information appropriately. Give an example of when you have had to analyse and interpret data to present findings to others. What was the situation, forms of data used, how data quality was ensured, and what was the outcome?
Competence 3: Focuses on Customers and Partners
Addresses the needs of internal and external customers, provides rapid and effective response. Describe a time when you have gone out of your way to deliver a high level of customer service.
If you are applying from the Civil Service please note that the Environment Agency is not part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. We welcome flexible working patterns for all vacancies, including job share, so please include clearly any information regarding preferred working arrangements on your application. We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. The Environment Agency is committed to providing value for money and uses government frameworks for external recruitment. For more information on supplier opportunities, please visit the Crown Commercial Service guidance.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and uses Central Government frameworks and contracts for all external recruitment needs. For more information, visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. Flexible working patterns, including job share, are welcome. Guaranteed Interview Policy is available to support applicants with disabilities, who meet the minimum criteria.
Job location: Bridgwater, England, United Kingdom. This role is full-time. Seniority level: Associate. Job function: Information Technology.
We are not able to accept CVs as part of the application process and will use the requested STAR-based responses to assess suitability for the interview process.
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