Department: Renewals Location: Halifax Description We are seeking a highly organised and detail-oriented individual to join our renewals team as a Renewals Administrator, based at our Halifax Office. In this fast-paced role, you will provide essential administrative support to ensure the smooth operation of our renewals processes. You will manage correspondence, maintain accurate IP records, and assist with invoicing and billing. This is a key position that contributes to the efficiency of the renewals team and overall office operations. We can offer support on relevant qualifications, including CITMA if desired. Key Responsibilities Send our renewal reminders to clients based on client requirements Monitoring renewals deadlines Payment of renewal fees for all types of IP directly at the IPO’s Provide 3rd party providers with instructions to renew Issue renewal receipts or certificates to clients Forward official letters to clients regarding unpaid renewal fees Prepare renewals schedules of IP rights Monitor the renewals inbox Assist in the maintenance of data in the renewals records database Manage and maintain details of renewal of clients IP rights Note any discrepancies between renewal documents Create and send non-standard letters, reports, and reminders Skills, Knowledge And Expertise Strong administration experience within IP or Professional Services Ability to always maintain confidentiality Proficient in Microsoft Office, including Excel as well as database management An enthusiastic, highly motivated, and pro-active attitude Excellent organisational and prioritisation skills to manage multiple tasks and priorities Meticulous attention to detail and ability to follow processes accurately Well established written and verbal communication skills Benefits We pride ourselves on being small and friendly enough for you to get to know everyone – but big enough to offer you great career prospects. At Appleyard Lees, you won't feel like a number or just another cog in the wheel. We understand everyone is individual and offer a friendly and supportive place to work and learn. We also offer: 34 hour working week, Monday - Friday Agile working A supportive and friendly place to work and learn Annual salary review 25 days annual leave bank holidays Holiday Purchase Scheme Salary Exchange Life assurance Healthcare Cash Plan & Wellbeing App Group Income Protection Long Service Milestones Social outings Vouchers on Christmas, Birthdays and Special Occasions Charity events