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We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products, including the Essilor brands (Varilux, Crizal, Eyezen, Stellest, and Transitions), iconic consumer brands (Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear, and Costa), as well as a network providing high-quality vision care and shopping experiences (Sunglass Hut, LensCrafters, Salmoiraghi & Viganò, and the GrandVision network), and leading e-commerce platforms.
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Job Title: Brand Account Manager
Location: London
Contract: Permanent
Your role
As a Frames Brand Account Manager, you will be responsible for delivering targeted sales in your territory across the South West.
Main responsibilities:
1. Guarantee sales by achieving targeted sales volumes, values, return rates, and brand distribution and penetration objectives through effective customer needs analysis.
2. Develop business relationships with customers and visit them periodically.
3. Ensure effective territory coverage with regular visits and consistent service levels.
4. Train customers' sales and dispensing staff on brand, product, and visual merchandising to promote active recommendation of our products.
5. Present new and seasonal collections to clients at least twice a year to facilitate order registration.
6. Follow up on new leads and referrals from field activities.
7. Support local and international events, trade marketing, and visual merchandising initiatives.
8. Maintain product range, stock levels, and store supplies at client outlets, ensuring timely order input and execution.
9. Identify and resolve client concerns regarding products and services.
10. Ensure compliance with and proper deployment of the commercial policy.
Main requirements:
1. A proactive 'can do' attitude with a focus on performance and ownership of results.
2. Effective planning skills, including customer contact strategy and appointment scheduling.
3. Ability to work as part of a team, creating partnerships and supporting colleagues and other functions.
4. Knowledge of eyewear, sports, or experience selling branded sports products is preferred.
5. A full, clean driving license is essential.
6. Proven customer service and sales experience, ideally in field sales.
Recruitment process: Our process may vary; if selected, you will be contacted by our recruiters to guide you through the next steps.
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