Job Description
Process Efficiency Lead
Mission Aviation Fellowship (MAF) is seeking a Process Efficiency Lead to enhance and streamline our digital systems and platforms. In this pivotal role, you'll lead the development of innovative technical solutions that improve operational efficiency, enabling us to deliver life-changing services to some of the world's most remote and hard-to-reach communities.
This is an exciting opportunity for an experienced IT professional with a passion for improving business systems to join our purpose-driven organization.
Location:
This role can be based at the MAF UK Offices in Folkestone, Kent, or optionally in the Oxford, Cambridge arc, as we are launching a new hub in the Milton Keynes area, maximizing our engagement with a thriving local aerospace and charity sector region. Up to two days a week in our Folkestone Office might be initially required.
Work Arrangement:
We welcome hybrid working in line with our flexible working policy, the needs of the business, the role requirements, and your location. This will be discussed at interview.
Rewards:
Competitive salary, a generous pension scheme, annual leave entitlement, and other benefits and professional growth opportunities.
Contract:
Permanent, Full-Time
The Role
As a Process Efficiency Lead, you will drive digital improvement initiatives across MAF UK to enhance systems, integration, and organization-wide effectiveness. Working closely with the IT Manager, you'll support the development and integration of digital services, including Microsoft Dynamics 365 and Power Platform solutions, as well as the secure operation and enhancement of web services. You will also play a key role in adopting emerging technologies, especially AI and new applications, that support our mission and operational needs.
* Train staff in the use of D365 and other business applications
* Manage relationships with third-party IT service providers
* Oversee web testing, API monitoring, and CMS integration
* Support data management and Power BI model updates
* Provide first-line IT support and technical assistance for internal meetings
About You
To be considered, you will need:
* Experience using Microsoft applications, particularly Dynamics D365 and Power Platform
* Experience with AI tools and their application in business processes
* Experience managing IT services, including software, hardware, configuration, and networking
* Experience with integrating third-party systems, including websites, into D365
* Experience using Cloud Flows and Business Process Flows
* Experience working with and managing external IT providers
* Proven ability to proactively move projects forward and engage stakeholders
* Education to degree level in IT, business information systems, engineering, or a related field, or relevant experience with A-level or equivalent
About Us
Mission Aviation Fellowship (MAF) is a Christian organization that uses light aircraft to deliver practical help, physical healing, and spiritual hope to some of the world's most remote and inaccessible communities. Millions lack access to basic medical care, clean water, schools, or the Good News of God's love due to challenging conditions. Through our flights, we empower over 2,000 aid, development, and mission organizations to transform lives in these hard-to-reach places.
Benefits
* Salary of £30,500 per annum
* Flexibility for additional hours and travel, including weekends and evenings
* 22 days annual leave plus 8 public holidays
* Non-contributory pension scheme (10% of salary)
* Access to Employee Assistance Programme (EAP)
* Death in Service/Life Assurance scheme
* Free on-site parking
You will play a central role in driving our digital transformation, shaping how technologies like AI are integrated into our mission, and positioning us as a leader in faith-driven innovation. Join a passionate, purpose-led team where your voice matters, and your faith is a vital part of our journey.
As a Christian mission, MAF UK seeks individuals who share its evangelical Christian values and beliefs. All staff are required to support and demonstrate these values and participate in organizational activities such as staff meetings, prayer meetings, and away days.
The closing date for applications is 27th April 2025. Other titles for this role may include Digital Integration Lead, IT Business Systems Analyst, or Systems Integration Manager.
Webrecruit and Mission Aviation Fellowship are committed to equal employment opportunities.
If interested, please apply via the provided application button.
#J-18808-Ljbffr