Job Description
ROLE: Senior Facilities CoordinatorHOURS: Full time, Monday-Friday 8am-5pm.LOCATION: On-site - Doncaster (DN1)Our client is looking for a Senior Facilities Coordinator to act as the customer-facing representative for our facilities services, bringing together multiple service lines into one seamless point of contact and enhancing the day-to-day workplace experience for building users.Role Responsibilities:
* Act as the first point of contact for all facilities-related enquiries, logging and managing requests through the CAFM system to ensure timely resolution.
* Build and maintain strong relationships with building occupants and floor leaders, holding regular meetings to communicate updates, issues and outstanding work.
* Maintain a visible presence across the workplace, proactively checking shared areas, desks and collaboration spaces to ensure they are clean, tidy and welcoming.
* Monitor service delivery standards across the allocated area, sharing best practice with colleagues to continuously improve performance
* Play an active role during fire and emergency procedures in line with site requirements
Required Qualifications and Experience:
* Proven experience in a customer-focused environment with strong interpersonal and communication skills
* Experience using CAFM systems, including logging jobs, producing reports and raising purchase orders
* Strong IT skills, with competence in Microsoft Word, Excel, PowerPoint and Outlook
* A flexible, adaptable approach with good problem-solving skills and the ability to handle challenging situations positively
* A formal Health & Safety qualification (e.g. IOSH) is desirable.
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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