Customer Service Advisor Middlesbrough (On-Site) Our client is a well-established communications and technology business, seeking a Customer Service Advisor to join their growing team in Middlesbrough. This is a full-time, office-based role offering the opportunity to work at the heart of customer and sales operations within a fast-paced, professional environment. Key Responsibilities: Manage inbound and outbound customer calls Build and maintain strong client relationships Prepare and follow up on quotations Support sales and service administration activities Maintain accurate records using CRM systems Liaise with internal teams to ensure smooth service delivery Requirements: Previous experience in customer service, sales support, or administration Confident and professional telephone manner Strong organisational and communication skills Proactive and target-driven approach Ability to work on-site in Middlesbrough What’s on Offer: Bonus scheme 25 days holiday plus bank holidays Company pension Supportive team environment This is an excellent opportunity for someone looking to develop their career within a commercial, customer-focused role