Senior Solutions Engineer Apple – SHI Corporation UK Limited
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About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $15 billion global provider of IT solutions and services. SHI serves over 17,000 organizations worldwide with a concierge approach to help them solve Whats Next. Our 6,000 employees are at the heart of SHI, and we offer diverse, growth-oriented opportunities.
Benefits and culture include:
* Commitment to diversity as a large minority- and woman-owned enterprise in the U.S.
* Continuous professional growth and leadership opportunities.
* Health, wellness, and financial benefits for peace of mind.
* World-class facilities and technology for in-office or remote work.
This is a contract position for the duration of 9 months.
Job Summary
SHI is seeking a Senior Solutions Engineer with expertise in Apple device deployment to join our dynamic team. This role suits a technical leader who thrives in customer-facing environments, translates business needs into technical solutions, and is passionate about optimising Apple deployments for organisations worldwide.
Role Description
* Lead customer-facing calls to present SHI’s international EUC capabilities, clearly articulating our core capabilities and global reach.
* Create and deliver customer-facing and internal presentations for stakeholders at all levels.
* Conduct regular account planning sessions with Sales Account Managers to identify opportunities for Apple solutions.
* Provide pre-sales technical assessments; develop proposals including estimates, consultation, and statements of work.
* Guide customers through technical scenarios, upgrade paths, product roadmaps, and industry best practices for Apple devices and related services.
* Manage relationships with professional services and MDM partners, collaborating on opportunities and nurturing the partner/customer/SHI relationship.
* Lead customer scoping calls to assess business needs, pain points, and required outcomes; translate findings into actionable technical solutions.
* Collaborate with Apple to create and implement annual and quarterly marketing plans.
* Stay current on industry technology trends through partner training and provide knowledge transfer to customers and internal teams.
* Deliver training sessions to internal departments on OEM technical solutions and hardware.
* Obtain and maintain new and existing certifications and competency trainings as required.
* Lead on complex customer requirements to ensure successful Apple device deployments.
* Deliver assessments of customer Apple device deployment environments to optimise performance and security.
Behaviors and Competencies
* Up-to-date knowledge of Apple products, workflows, and industry trends.
* Ability to translate business needs into technical solutions and recommendations.
* Experience with pre-sales technical assessments and proposal development.
* Skilled at leading customer calls, gathering requirements, and presenting SHI’s global capabilities.
* Confident advising on technical scenarios, upgrade paths, and best practices.
* Strong partner relationship management and collaboration skills.
* Proven ability to design and deliver technical training.
* Technical expertise in design, configuration, optimization, and maintenance of Apple devices.
* Excellent organizational, time management, and problem-solving skills.
* Self-starter with proactive attitude and initiative.
* Effective communicator at all leadership levels.
* Outstanding presentation and customer service skills.
* Ability to multitask, work independently, and thrive in a fast-paced environment.
* Extensive knowledge of Apple device management, deployment strategies, and MDM platforms.
* Experience collaborating with sales teams and technical partners to drive business outcomes.
* Ability to work independently and as part of a global team.
Willingness to travel as required.
Other Requirements
* Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
* 3+ years of experience in solutions engineering, technical consulting, or pre-sales roles with a focus on Apple device deployment.
* Existing technical qualifications.
SHI UK is an equal opportunity employer and does not discriminate on the basis of race, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected status. We encourage applications from all qualified candidates and are dedicated to a fair and accessible recruitment process.
Equal Employment Opportunity M/F/Disability/Protected Veteran Status
Job Details
* Seniority level: Mid-Senior level
* Employment type: Contract
* Job function: Not specified
* Industries: Civil Engineering
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