Accounts Receivable Assistant
Company: Confidential
Hertford – Office based
Role
1. Raise customer invoices on the ERP system and ensure these have been correctly submitted on customer portals. Monitor the portals to ensure timely payments by customers.
2. Responsible for managing the customer ledgers and ensuring all overdue is collected on a timely basis.
3. Ensure all customer warranty claims and refunds are processes / disputed within tight timelines.
4. Post Intercompany transaction and reconciliation.
5. Assist in preparing monthly cash flow forecast.
6. Process US and subsidiary sales invoices.
7. Monitor customer’s supplier portals to ensure all electronic invoicing has been received and accepted by customers.
8. Analyse and verify payment deductions (chargebacks, claims, and discounts) taken. Initiate and manage disputes with customers for questionable deductions taken.
9. Work internally and externally to investigate and obtain evidence to resolve questionable chargebacks/deductions.
10. Assist in monthly financial reporting, including presenting aged accounts receivable to management bi-weekly with status by customer and pending issues with action steps to resolve them.
11. Review and validate customer merchandise returns for damaged or rejected product.
12. Send customers statements and past due notifications. Successful a...