The Best Connection are currently looking to recruit a Hire Controller to work at our client's office, based in Marchwood, Southampton.
If you want to know about the requirements for this role, read on for all the relevant information.
Duties to include, but not limited to: Delivering a best-in-class service Using product knowledge and expertise to maximise upselling opportunities Communicating with customers on the telephone, via email and responding to website requests Managing orders from enquiry to post-hire feedback, taking ownership of the customer journey and building relationships with regular customers To succeed as a Hire Controller you will bring the following skill-set and behaviours: Proven experience in a Customer Service role Previous experience in the hire or construction industry would be advantageous, but not essential Experience in developing and utilising product knowledge Exceptional communication skills, including negotiating and influencing Comfortable using your own judgement and initiative to make decisions An effective team member with a highly supportive, collaborative approach A flexible and adaptable approach A commitment to continuous improvement A good level of computer literacy in MS Office packages This is for an immediate start, and a full-time, ongoing position, with the possibility of earning a permanent contract after a 12-week qualifying period, dependant on performance and attendance.
The hours are 07:30
- 17:00, Monday
- Friday.
The pay rate is £13.44 per hour, weekly pay.
Get in touch or apply ASAP for more info! xxuwjjq The Best Connection is acting as an Employment Business in relation to this vacancy.