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Client:
Location:
Guildford, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
2edbcfd3c562
Job Views:
4
Posted:
14.07.2025
Expiry Date:
28.08.2025
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Job Description:
The Role
This is a pivotal role in the People and Talent team. We are seeking a dynamic and strategic Senior Learning & Development Manager to join our team during an exciting period of growth and transformation. You will play a critical role in contributing to the firm’s talent development strategy in pursuit of our strategic ambition and delivery of Excellence for Our People. This is a greenfield opportunity to shape and scale a best-in-class L&D function from the ground up. You’ll work closely with the Head of People & Talent to design and deliver a holistic, future-focused learning strategy and capability that supports and empowers our people at every level.
This role is ideal for someone who thrives in taking strategic thinking through into hands-on execution, and who is passionate about building innovative, award-winning learning and development programs.
Overall purpose of the job:
* Lead the end-to-end design of development programs and learning journeys that are experiential, outcome-focused, and aligned to organisational priorities for lawyers, business teams, and leadership - in collaboration with the Head of People & Talent and the L&D team.
* Responsible for annual training needs analysis, program design, and development of effective solutions for training requirements identified across the business, both for groups and individuals, working with internal and external providers and capabilities.
KEY RESPONSIBILITIES
Strategic Design & Leadership
* Co-create and implement a comprehensive L&D strategy aligned with business goals and talent priorities.
* Develop a scalable L&D architecture that supports learning across all levels—from early careers to leadership.
* Partner with senior leaders and stakeholders to embed learning into the fabric of the organisation.
Program Development & Delivery
* Primarily responsible for the design, enhancement, and delivery of engaging learning programs, frameworks, and development pathways for all employees.
* Establish success criteria and evaluation methods to assess the effectiveness of design in achieving measurable leadership and organisational development outcomes.
* Develop relationships and meet regularly with practice group partners and PSLs to plan practice-area specific and cross-practice law training programs.
* Oversee the implementation of L&D programs and resources, including business skills programs for business teams and leadership roles.
* Act as a senior learning professional and thought partner to influence learning experience design across change, culture, and talent initiatives.
* Introduce innovative learning methods (digital, social, experiential, coaching, mentoring).
* Source, negotiate, and manage relationships with external learning providers and platforms.
* Ensure value for money and alignment with strategic learning goals.
Operational Excellence
* Regularly review and update content based on feedback and data to maintain relevance and excellence.
* Create materials such as facilitator guides, case studies, reflection tools, and simulations.
* Facilitate focus groups, analyze feedback, and recommend program delivery innovations.
* Serve as the firm’s subject matter expert on current programs and advise on external promotion.
* Collaborate with the L&D Manager to evolve offerings creatively and impactfully.
* Work with the Knowledge team on technical learning support for legal professionals.
* Use data to identify skill gaps and opportunities, tailoring programs to meet evolving needs.
* Establish metrics and feedback loops for continuous improvement.
* Support the implementation and optimization of a Learning Management System (LMS).
Qualifications and Experience
Skills and Experience Required
* Minimum 10 years experience in L&D, ideally within a scaling organization, with experience in a professional services partnership environment a plus.
* Understanding of legal qualification routes and career pathways beneficial.
* Proven track record of designing and delivering end-to-end learning strategies and programs.
* Self-starter with the ability to drive programs independently.
* Strong presentation and facilitation skills preferred.
* Exceptional stakeholder management and business partnering skills.
* Experience managing external vendors and negotiating contracts.
* Creative, forward-thinking mindset with a passion for innovation.
* Ability to balance strategic vision with hands-on delivery.
* Experience with LMS implementation is a plus.
* Strong project management and communication skills.
* Collaborative, ambitious, and people-first approach.
* Attention to detail and accuracy.
* Flexibility to work outside standard hours occasionally.
The Opportunity
* Competitive salary and benefits including pensions, private medical insurance, health insurance, life assurance, and more.
* Travel allowances, interest-free loans, enhanced maternity/paternity pay, cashback schemes, and flexible benefits.
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