Join Us as Senior HR Operations Manager
Location: Leeds Salary: Competitive + exceptional benefits Contract Type: Full-time and Permanent
Why This Role Matters
As we continue to grow and evolve, we’re looking for a passionate and experienced Senior HR Operations Manager to lead the charge in shaping our HR operations. This is a high-impact role where you’ll drive operational excellence, lead a small but mighty team, and collaborate across the business to deliver best-in-class HR processes, policies, and systems.
You’ll be at the heart of our people strategy—ensuring our benefits are industry-leading, our payroll runs like clockwork, and our HR infrastructure supports a thriving, inclusive workplace.
What You’ll Be Doing
You’ll lead and inspire a team of two, working closely with the wider HR function and key stakeholders to deliver seamless HR operations. Your responsibilities will include:
* Designing and implementing effective HR policies, procedures, and pay structures
* Managing our company vehicle fleet in line with safety and commercial standards
* Enhancing our total benefits offering to attract and retain top talent
* Leading annual HR processes including surveys and pay reviews
* Overseeing payroll operations and mitigating business risk
* Building strong relationships with internal teams, external providers, and trade unions
* Ensuring pension administration is accurate and compliant
* Staying ahead of legislative changes (e.g. gender pay reporting, national living wage)
Who You Are
You’re a strategic thinker with a hands-on approach. You bring emotional intelligence, commercial acumen, and a passion for people. You’ll thrive in a fast-paced, growing environment and be confident influencing at all levels.
You’ll need to show:
* Proven experience leading HR and Reward & Recognition teams
* Strong understanding of HR legislation and regulated environments
* A track record of driving change and operational excellence
* Excellent stakeholder management and communication skills
* Analytical thinking and a solutions-focused mindset
* Confidence, diplomacy, and resilience in challenging situations
* Tech-savviness, especially with Microsoft Office and HR systems
* A commitment to corporate social responsibility and ethical decision-making
What We Offer
We believe in rewarding our people with more than just a salary. Here’s a snapshot of our standout benefits:
Core Benefits:
* Bupa private medical cover*
* 4x salary life assurance*
* Royal London pension scheme
* Car lease via salary sacrifice**
* Enhanced maternity/paternity/adoption pay
* Free Company Shop membership
Lifestyle & Wellbeing
* 25 days holiday + bank holidays
* Holiday Flex – buy extra days**
* Discounts at top retailers
* Simply Health cashback & virtual GP*
* Cycle to work scheme**
* Taste Card & Tickets for Good
Career & Support
* Training & development opportunities
* Employee Assistance Programme
* Service recognition
* Flexible working patterns
* Wellbeing support
* Free Will service
* Subsidised sick pay cover
*Benefits require completion of a 12-week probationary period before they can be accessed.
**Benefit subject to deduction not taking colleague below National Living Wage