We are looking for a compassionate, enthusiastic and caring Healthcare Assistant, who is reliable and flexible to join our PCN hub team.
The successful candidate will be employed by Tynehealth on a fixed term basis for 18 months, 35 hours per week.
Interviews to be held on the 26th June 2025.
The role will be primarily based at the Oxford Centre, Longbenton as part of our hub team but may be required to work at alternative practice sites.
The role involves evening and weekend work.
Provisional rota subject to change:
Tuesday 7.30am-8pm (11hrs w/2breaks)
Friday 7.30am-3.30pm (7.5hrs w/break)
If you have good interpersonal and organisational skills, enjoy a challenge and have a passion to deliver a high standard of patient care, then this is the opportunity for you!
North West North Tyneside PCN is a group of 8 practices based in North Tyneside with a hub at the Oxford Centre, Longbenton. With easy access via roads and public transport, offering a professional, warm and friendly service to approx 65,000 patients.
As a HCA you will be working with a close-knit team of GPs, nurses and administrative and reception teams.
You will have access to free off-road parking.
Annual leave: 6.6 weeks + inclusive of 8 BH pro rata
NWNTPCN hosts a variety of services and roles, with fantastic patient feedback, an active research team, large scale vaccination campaigns, training roles and a forward thinking, proactive culture.
Main duties of the job
Working under the direct supervision of the Lead Practice Nurse and in accordance with specific practice guidelines and protocols, the Healthcare Assistant will assist the PCN clinical team in the provision and delivery of programmes of patient care. Further details in the job description.
About us
We have an established multidisciplinary team across multiple sites consisting of GPs, Practice Nurse, HCAs, Physios, ANPs, ACPs, Mental Health Workers, Medical Students.
We are a mixed team of experienced, long standing staff and newly qualified members, we believe in supporting and developing all our staff to achieve what they want out of their career.
Feel free to contact our Operations Manager, Rebecca Ross, for an informal chat about the PCN and to get a feel for the team culture.
We are looking for an experienced Healthcare Assistant to join us, the ideal candidate will be:
* Experienced
* Team player
We operate using the TPP Systm1 clinical system
Job responsibilities
Job responsibilities
Urine Dips
Vaccinations and Immunisations [once fully trained]
Administration of prescribed medications under PSDs
Processing and management of laboratory samples requested by GPs/nurses
Vaccine/cold chain storage, monitoring and recording
Surgical equipment and vaccine re-stocking and stock rotation
Clearing and re-stocking consulting rooms
Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations
Assisting in the assessment and surveillance of patients health and well-being
Helping to raise awareness of health and well-being and how it can be promoted
Measuring patients for compression stockings
Assisting with the collection and collation of data on needs related to health and well-being
Movement of clinical waste for collection from consultation rooms
Other Responsibilities
Health and Safety
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the PCN Health & Safety Policy, the PCN Health & Safety Manual, and the PCN Infection Control policy and published procedures. This will include:
* Making effective use of training to update knowledge and skills
* Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
* Actively reporting of health and safety hazards and infection hazards immediately when recognised
* Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
* Undertaking periodic infection control training (minimum annually)
Equality and Diversity
To carry out at all times their responsibilities in line with Equal Opportunities Policy and Procedure
Risk Management and Clinical Governance
To work within the Clinical Governance Framework of the PCN, incorporating Risk Management and all other quality initiatives and all aspects of CQC implementation.
Confidentiality
To maintain confidentiality of information relating to patients, clients, staff and other users of the services in accordance with the General Data Protection Regulations 2018 including outside of the work environment. Any breach of confidentiality may render an individual liable for dismissal and/or prosecution
Safeguarding
Whilst in post, staff are expected to acquire and update their knowledge on safeguarding.
The post holder will participate in any training programme implemented by the PCN as part of this employment
To participate in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time-to-time.
Person Specification
Qualifications
* Care Certificate
* Qualified in Phlebotomy
* GCSE Grade C or above in English and Maths
* Qualified to NVQ level 2 or 3
Experience
* Experience of working in a nursing team
* Experience of dealing with vulnerable patients
* Experience of working in Primary Care GP practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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