Employer description:
Would you like to work for one of Scotland's leading law firms?
Harper Macleod is an award-winning legal firm renowned for its work with apprentices. We have won the Apprenticeship Employer of the Year award at the QA Apprenticeship Awards three years in a row.
Overview:
We are currently seeking a Digital Support Apprentice to join our Inverness [IV2 5GH] office. A significant part of this role will involve liaising with the firm's clients.
Duties:
* Banking cheques on behalf of the Inverness office to ensure steady cash flow, using various portals.
* Liaising with clients via telephone, transferring calls as relevant, and logging client information on our internal CRM system.
* Ordering, organising, and assisting with hospitality at events.
* Managing diaries using Microsoft Outlook.
* Collaborating with staff and courier companies regarding mail.
* Booking and setting up meeting rooms upon request from Partners and clients, ensuring all AV equipment is correctly set up.
* Handling incoming mail and delivering it to the appropriate person, as well as banking duties (e.g., visiting the bank).
Skills, knowledge, and experience required:
* Excellent communication skills, both verbal and written.
* Ability to prioritise tasks and meet deadlines.
* Attention to detail.
* Strong organisational skills.
* A desire to perform well and progress.
* A mature outlook.
Salary:
£21,480 per annum.
Working week:
* 35 hours per week, Monday to Friday, 9am - 5pm.
Benefits:
* Critical illness protection
* Life assurance
* Discounted conveyancing on sales and purchases
* Discounted eyecare
* Charity donation through payroll
* Cycle to work scheme
* Buy additional leave options
* Extra holidays at Christmas
* CSR days
* Funding for external training
* Recruitment finder's fee
* Additional discounts
* Early finish at 4pm on your birthday
* Pension scheme
Future prospects:
High performers may have the opportunity to secure a permanent position after completing their qualification. Many previous apprentices remain with the company. Salary discussions for permanent roles will be held upon successful completion.
Important Information:
This vocational apprenticeship fully supports your specific job role with this employer. Throughout your learning journey, you will be supported by a dedicated QA skills coach and your mentor at work, who will help you develop necessary skills, pass assessments, and provide one-to-one support. They will plan your growth, address skills gaps with immersive training, and ensure your learning is applicable to your role. They will also explain the qualifications you will gain and how they relate to your day-to-day responsibilities.
Upon completion, you will have gained valuable work experience and a nationally recognised qualification at SCQF Level 6.
If you are interested in starting your career and earning a work-based qualification simultaneously, APPLY NOW!
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