Housing Assistant - York
RG Setsquare are working in partnership with a leading Social Housing organisation based in York. We are looking to appoint an enthusiastic and experienced individual for the role of Housing Assistant (Tenancy Sustainment Officer) within the Housing Services Team. You will be responsible for providing the highest possible standard of service to customers, giving guidance, support and direction as appropriate. You will be joining an organisation the provides high quality affordable homes that are safe, ware and secure and in supporting customers to live well in their communities. They put customers at the heart of everything that we do and strive to provide an excellent level of service. This is a fantastic opportunity to join a talented team that are thriving.
Your new role as Housing Assistant:
As the Housing Assistant your role will involve providing housing related support to a portfolio of customers, living either in their own homes or within supported schemes. You will provide support and advice to tenants, through intensive housing management for residents to sustain their tenancy and live independently. This unique role provides an opportunity to be highly engage, building relationships with customers, colleagues and stakeholders. You will assist new tenants particularly vulnerable tenants to set up and maintain a tenancy and engaging with existing support provides to ensure appropriate support packages are in place. The role is to ensure tenants understand and adhere to tenancy agreements and supporting them to deal with problems relating to tenancy, including repairs, rent arrears, property condition and ASB.
The Experience Required:
You will a positive and enthusiastic individual who has previous experience delivering housing related support, housing management, experience of working with vulnerable adults, and partnership with stakeholders. You will need a full UK driving licence and access to a car, along with an enhanced DBS.
For further information please contact Sam Atkinson from RG Setsquare on (phone number removed).
RG Setsquare is acting as an Employment Business in relation to this vacancy