Lead Receptionist Job Type: Full-time, permanent position, fully office based Office location: Cheltenham Outskirts and Cheltenham Town CentreSalary £28-£30k Must Have’s Client facing in an office environment Experience leading a small team Nice to have’s Office based Reception experience Undertaking appraisals So what will you be doing? Manage reception rota and holiday requests Use our computerised telephone system to answer and filter volume incoming calls Co-ordinate, book and prepare meeting rooms Ensure maintenance of reception areas and meeting rooms Helpful Extras Hours 8.30am-5pm with 1 hour lunch Free On-site parking Some of our benefits that we offer include: Profit share scheme 25 days annual leave plus the option to purchase up to a total of 30 days. Enhanced employer pension contribution Life assurance - 4x annual salary Health and wellbeing benefits such as; discounted gym membership, on-site mental health first aiders, online GP appointment, Employee Assistance Programme, access to Aviva Digicare, plus much more! Enhanced maternity and paternity leave Regular firm-wide and team social events Requirements: You have client facing experience in an office environment (essential) You have experience leading a team You have proven exceptional customer service and communication skills You are confident, with the ability to stay calm under pressure If you are looking for a role where you can make a real impact and be part of a dedicated team, we would love to hear from you! Our mission of 'Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it’s successful.