Pre-Tenancy Administrator
Job description:
* Overseeing the tenancy progression process for both tenants and landlords across our branches
* Communicating daily with tenants and landlords, handling the pre-tenancy phase of the lettings process
* Managing the Lettings Database and client records accordingly
* Coordinating with branches to ensure all tenancy contract details are accurate and complete
* Maintaining regular contact with landlords and potential tenants to verify that all contract information is correct, complete, and well-understood
* Managing pre-tenancy tasks, including scheduling necessary requirements like gas and electrical certifications, inventories, check-ins, and professional cleaning when needed
* Distributing relevant documentation to tenants, landlords, and branches
* Handling tenant references to ensure all prospective tenants are fully screened as required
* Organising and managing all lettings documentation, including following up to ensure completed and signed documents, safety certifications, and references are obtained
* Ensuring receipt of move-in payments and payments for pre-tenancy procedures
* Managing fee invoicing as needed
* Overseeing deposit registration, ensuring all security deposits are registered in compliance with current regulations
Requirements:
* Previous experience in a Pre-Tenancy position (ideally over 2 years)
* Confident and approachable personality
* A team player attitude
* Dependable, reliable and honest individual
* Impeccable organisation and ability to prioritise tasks from multiple seniority sources
* Ability to take initiative and ownership of role and its responsibilities
* Friendly manner in actioning all tasks and ability to remain calm even when under pressure
* Ability to practice discretion when handling confidential matters between clients
Package:
* £30,000 - £35,000 salary
* Hybrid working 1 day working from home per week