Job Summary
The post holder will support the Personal Health Budget Lead to implement Personal Health Budgets across the service area. The post holder will work with patients and their representatives to ensure that their health and wellbeing outcomes are met by ensuring that they have choice in how they manage their care and support. The post holder will actively engage with All Age Continuing Care staff, community nurses, and providers to deliver advice, support and training. The post holder will also support the development and implementation of Personal Health Budgets to wider groups of people as directed, providing clinical challenge when a Personal Health Budget is offered to groups outside of All Age Continuing Care, including Mental Health and Children.
Main duties of the job
The Post Holder Will:
* Be responsible for managing phone and email queries where clinical input is required.
* Meet with individuals and their families that are interested in taking a Personal Health Budget.
* Encourage creative and personalised ways for people to meet their needs.
* Assess care plans to ensure they will meet patients clinical needs.
* Attend panels to present and discuss support plans, and any funding that may be required for a Personal Health Budget.
* Undertake and produce documentation around risk assessments.
* Review Personal Health Budgets and produce reports.
* Caseload will be made up of all CHC Eligible service users who accept a Personal Health Budget.
* Responsible for setting up Notional and Direct Payments for all Personal Health Budget Holders.
* Communicate difficult decisions to patients and their representatives in a way that upholds the values of HWE ICB.
About Us
Here at Hertfordshire and West Essex Integrated Care Board, we're responsible for planning and overseeing how NHS money is spent to support the people who live in Hertfordshire and west Essex. We have around 750 employees and our role is to make sure health services work well and are of high quality as well as value for money. It's an exciting time for us and we're looking for people who enjoy working in a fast-paced, vibrant environment that can help us achieve our aim. So if you share our passion for people and want to make a positive change to their health and health services then we want to hear from you.
Details
* Date posted: 09 September 2025
* Pay scheme: Agenda for change
* Band: Band 6
* Salary: £38,682 to £46,580 a year per annum plus 5% HCA
* Contract: Permanent
* Working pattern: Full-time
* Reference number: 468-HWE475
* Job locations: NHS Hertfordshire and West Essex ICB. The Forum I Marlows I Hemel Hempstead I HP1 1DN, Hemel Hempstead HP1 1DN
Job Description
Job responsibilities: For further information on this role please see the job description and person specification attached. Please note this is Band 6 AFC subject to job evaluation.
Person Specification
PHB and CHC knowledge
Essential
* Evidence they have PHB experience
PHB background
* Knowledge of Personal Health Budgets
Desirable
* CHC knowledge
CHC and Personal Health Budget knowledge
Essential
* Extensive knowledge of CHC specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent
Desirable
* Working knowledge of Who Pays Guidance 2020
CHC
Essential
* Must be able to provide and receive complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups. Negotiate on difficult and controversial issues including performance and change.
Desirable
* Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly. Plans and organises a broad range of complex activities, formulating and adjusting plans to reflect changing circumstances. Inputs to strategic plans across the NHS and within the specific teams. Works with Stakeholders to develop performance improvement plans and to develop plans for innovation and opening up the market. Good use of available information sources to enable efficient and effective planning. Ability to work under pressure and to tight and often changing deadlines. Proven track record of involving stakeholders in the planning of modernisation and monitoring of services. Previous experience of effective planning and commissioning relevant to CHC. Comprehensive experience of project principles, techniques and tools such as Prince 2 and Managing Successful Projects.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
* Employer name: NHS Hertfordshire and West Essex Integrated Care Board (468)
* Address: NHS Hertfordshire and West Essex ICB. The Forum I Marlows I Hemel Hempstead I HP1 1DN, Hemel Hempstead HP1 1DN
* Employer's website: https://hertsandwestessex.icb.nhs.uk
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